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"This is a beautiful historic inn. Shout out to Sandra, Brett and Veronica in the spa which is peaceful and well stocked. Robes are grubby looking but very warm whuch was needed. There was a scheduling mix up but the staff worked quickly to compensate for the inconveience. The check in desk was often busy. Lots of standing around and trying to fill out forms in a flimsy folder. Better to have a clip board. Spa was very clean. In the hotel, I saw room service trays and cleaning cloths left out. The room itself was clean and small but the desk was seriously scuffed. Not expected given such an expensive room. Nice size closet. Restaurants were all good but pricey. And it was not always clear which places were open. Signage in the lobby would help. The concierge desk had a trainee and was the one who did nit actually confirm our spa appointments correctly. We had booked a hike which was a definite highlight with Cooper. We also enjoyed the history tour. No good shuttle arrangements given we arrived by train. It ended up being $150 one way to get to Clifton Forge. The 260th birthday daily celebration was a treat with live pianomusic"

"Very friendly check in staff. Property was clean with many dining options nearby. Rooms were also tidy but with visibility aged and worn furniture. Not at all a problem for a single night stay. The only thing that really brings down my review for this place is the DESK CHAIR! Completely worn and ripped in many places. Appeared dirty as well. I just pushed it off to the side and avoided putting anything on it. Just replacing a chair would definitely bring up reviews"

"Scenic location, clean room. However, it took 5 minutes for the water in the bathroom to warm up, ten minutes to get hot, all the while water was stopping up in the shower. Also, speakers on TV did not work."

"The staff was so amazing and made my Mother’s Day weekend Great! Thank you Gary and Brandon !!! "

"I was very pleased with appearance and the value of the cost was amazing . I will definitely stay here again."

"Everything was clean and the breakfast was good. Location was great had a gas station, DQ and restaurant within walking distance "

"Great place to stay, clean, staff frirndly"

"Me and my fiance pulled off here for the night to rest our heads and the staff was so sweet and accommodating and very helpful for traveling in the future I wish that we were staying in West Virginia longer because this was a wonderful place to see the lake. There's a restaurant on the premise as well as a wonderful patio. Definitely would recommend this place to anybody traveling!"

"Comfortable room"