Ballater Lochnagar Hotels

"Fantastic pool and great staff "

"Very friendly and helpful staff. Basic amenities but that was all we wanted. They have an EV charger in the car park which was an unexpected bonus. The fee was £0.50/kWh which is reasonable."

"Lots of parking , good WiFi and quiet . Lovely location but just needs a bit more attention . I was the only customer and the cleaner wizzed in before I arrived sadly not actually cleaning or removing rubbish from communal area . The bin in the kitchen was full and should have been emptied prior to my arrival . The radiator in my room didn’t work and although there was an oil filled radiator it’s not ideal in a small room due to risk of hitting yourself on it. I couldn’t find a hair dryer when I needed it on the morning of departure. The help yourself breakfast was ok although I’m not keen on using opened milk as you’re not certain how it’s been dealt with previously especially when it’s up on the day . I couldn’t see any drying cloths so had to leave items to drain as had previous occupant. "

"Hotel was value for money but thought it was a shame they did not service your room unless you were staying for more than 5 days!! "

"Friendly staff. Clean room. Reasonably priced room. Breakfast and dinner quite pricey for what was on offer. "

"Amazing start to finish. Couldn't fault anything. Gem of a find."

"Breakfast menu and prepared food was lovely. We had dinner at the hotel one night was just okay. The hamburger was dry and tasted off. The coleslaw inedible. I had the sea bass which is usually my favorite on any menu but was this time just okay. "

"Staff was not friendly and offered no explanations regarding breakfast or which rooms on the main floor were open for guest use. Since it is INCREDIBLY difficult to get to and there’s no towns nearby, we had no options but to eat dinner there. The food was good but this definitely brought up our overall costs. Our stay was okay but given that it was by far our most expensive stay of our Scotland trip, I can’t say I’d recommend it. P "

"Hotel app charged £300+ for changing dates within minutes when i had originally booked the wrong dates in error. Phoned help centre but got nowhere. Very disappointing, wont use Hotel.com again better just phoning the hotel directly."