「This was my second visit to this resort this year, and once again, the staff was phenomenal. You can tell they put a lot into training their team because the level of service is consistently outstanding.
We got a chance to try more of the food this time around, and I’d give it a solid 9.2/10 overall. Great variety and plenty of really good options.
The location is another huge plus. It’s convenient, and I love that you don’t have to deal with hagglers on the beach. Overall, another great...
「Definitely not you typical “all-inclusive” type of resort. The building is not fully enclosed, so heat & mosquitoes were annoying, but thankfully there was a/c in the bedrooms. There’s lot of stairs, so it’s not a good place to go for those with mobility issues. The 2 bars need a real good cleaning and reorganizing and should be stocked properly. The pool bar ran out of the light beer on day 2 of our stay and of both beers by day 6. (They only serve the Red Stripe brand of light and regular...
「Let me start by saying that if it wasn't for the staff, I’d give Azul 2 stars. My husband and I were returning guests from 2021, expecting an improved post-pandemic experience, but our loyalty wasn't even acknowledged.
First, the liquor request runaround was completely unnecessary. Before arriving, I coordinated with the resort (Janice) regarding liquor lists, pricing, and the spa menu. I was told my request for Hennessy VS would be handled upon check-in. It was not. Staff sent us hunting...
「Nice property. Great staff. Fantastic location and breakfast included. The ONLY problem is the club next door blasts music all night long, making sleep difficult. (One night it didn't end until 4am!)」
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