「The unit was smaller than I envisioned, but my real issue was the elevator in the high-rise. It really took forever and the elevators were always crowded. Stopping on so many floors to get to the 53rd floor. 」
"Laundry was not returned on the same day as expected and it took time to get them back during check out. I could not make international call directly from my room, it has to be via operator."