Lodges in Metropolitan Borough of Sefton

"Staff were friendly and helpful, Spa and Pool were excellent and provided a comfortable environment to relax and refresh. A great location for a short relaxing break!"

"Me and the mrs loved it. Everyone was nice and helpful. Just wished the bar was open for longer"

"We booked the room, due to holding an event in the rum warehouse. It was exceptional from the staff to the amazing communication nothing was at fault. The breakfast is hot and fresh with lots on offer. Thank you to Chloe, Daisy, Sas and the rest of the team your customer service is amazing. Not forgetting the rest of the staff groups. Sadly we didn’t get to sample the spa but guests who we bumped into said how gorgeous it was. Hopefully see you all soon. Natalie & Andrew Smith"

"The hotel is closing this Sept for a two year renovation. Some staff have already left for other city jobs. Both sink and bathtub did not drai well. The room tv was so small it was almost impossible to see. No bar soap provided. Asked for a one hour late checkout and it was granted but almost begging. Good location. Dave in the restaurant was good as well as both doorman. Possible maybe second stay but only after renovation."

"Very good, lovely staff comfy beds but not enough plugs in the room"

"All the social areas are really nice. Rooms are a bit more basic."

"Perfect location. Short walk to all we needed. Steep stairs to our room at the top. Could have had an outlet in the bathroom. Else the room was nice."

"Not impressed, the room was not as seen on the photos and was not supplied a baby cot for my 6 week old baby. On arrival we were told to pay an up front deposit for damage at £50 from a card witch was not apart of the booking so unexpected cost was disgusting we payed for all entertainment and then was told by staff it was room only and we could not use the facilities , staff had an horrible attitude and I would not stay again !"

"The hotel is beautiful and the bar /restaurant serves amazing food and drinks. Only negative was how small the room was, we booked a classic room and since the rooms are most likely different shapes / sizes we were unfortunate to receive an awkward sized room in which it was difficult to just walk around the room without feeling like you were knocking into stuff "