Hakuba Mount Karamatsu Hotels

"The restaurant option closes at 8pm. Something the staff did not explain upon check in. The bar doesn’t open till 4pm in the afternoon. Again, something the staff did not explain. They don’t have any vending machines with food options. Seriously so no food on site after 8pm and nothing available to eat. They don’t have vending machines with Beer or Liquor options. There were no towels in the shower area. Yes they give you an Onsen towel and small towel in a tote bag but come on. Have proper towels for the room for when you shower. Lastly, their shuttle service doesn’t run until after the first bus from Hakuba t Nagano runs so we had to take Taxi’s into the town-1.5KM. "

"Good option if you’re looking for something very close to the ski lift. Unpleasant smell all around probably due to the building being old."

"The location "

"Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles. "

"Perfect cabin for our little family to stay in for the week of skiing. Close by to Echoland bars/restaurants. Oats hotel just around the corner for shuttle pick up/drop off. Host provided transportation between Happo 1 bus station on arrival/departure. Had enough mod cons to make a decent breakfast/ evening meal with the help of Lawsons. The cabin was clean and tidy - the only improvement would to be invest in a decent sofa bed - it was feeling quite hard after 7 days skiing! Would definitely go back - thank you "

"Great house, convenient location. Good communication with property."