整體是很好的、但當我們check in 時,原來我們的房間是在分館(第一次入住,不知道有本館和分館),我們在本館的樓層找不到我們的房間號碼,所以我們再回大堂詢問職員這個房間在那裡,才知道是在酒店的另一邊,對於每人拖著一個大行李箱的我們,繞了一個圈是浪費時間和氣力,而這情況是完全可避免的,只要 check in 時酒店職員説清楚便可,酒店職員只強調退房時記得把房子咭退回,也完全沒提及溫泉在那裡,餐廳在那層等等,所以今次入住此洒店,酒店職員給我的印象不太好。
整體是很好的、但當我們check in 時,原來我們的房間是在分館(第一次入住,不知道有本館和分館),我們在本館的樓層找不到我們的房間號碼,所以我們再回大堂詢問職員這個房間在那裡,才知道是在酒店的另一邊,對於每人拖著一個大行李箱的我們,繞了一個圈是浪費時間和氣力,而這情況是完全可避免的,只要 check in 時酒店職員説清楚便可,酒店職員只強調退房時記得把房子咭退回,也完全沒提及溫泉在那裡,餐廳在那層等等,所以今次入住此洒店,酒店職員給我的印象不太好。
We had an amazing stay at Hakone Hotel Kowaki-en. Since its recent renewal, the hotel feels incredibly modern, clean, and welcoming.
The highlight was definitely the open-air hot spring on the top floor—soaking in the onsen while taking in the stunning mountain views was pure bliss. The buffet was another pleasant surprise; both breakfast and dinner offered a fantastic variety of fresh seafood, sashimi, and even free-flowing drinks.
Location-wise, it’s highly convenient as the bus stop is...
We had an amazing stay at Hakone Hotel Kowaki-en. Since its recent renewal, the hotel feels incredibly modern, clean, and welcoming.
The highlight was definitely the open-air hot spring on the top floor—soaking in the onsen while taking in the stunning mountain views was pure bliss. The buffet was another pleasant surprise; both breakfast and dinner offered a fantastic variety of fresh seafood, sashimi, and even free-flowing drinks.
Location-wise, it’s highly convenient as the bus stop is...
A hotel highly recommended for family especially with small children.
Three blocks of buildings linked up by staircases.
Lots of staircases for getting around the hotel is the only issue for those not so convenient for getting up and down the stairs.
Environment & all facilities provided are really good & users friendly.
A hotel highly recommended for family especially with small children.
Three blocks of buildings linked up by staircases.
Lots of staircases for getting around the hotel is the only issue for those not so convenient for getting up and down the stairs.
Environment & all facilities provided are really good & users friendly.