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“Clean tidy room with large bathroom in a pleasant quiet village, lovely friendly hosts. Good breakfast in the Tea room below. In easy reach of the attractions that the Dales is known for.”

“The check in was chaotic, I.e. no room number or lockbox instruction until after check in time, then no key in the lockbox and no telephone number to call to discover what to do next. ”

“We did not receive the service we paid for. There is no 24/7 front desk as advertised. During the whole of our one night stay we did not see a single member of staff. On arrival, we communicated with a man via the doorbell and were told a code to open the door and then another code to retrieve our keys from a cupboard. There were no towels in our room, we had to request these via the doorbell. There was no bottled water as advertised. The room was not very clean - there were cobwebs on the wall,……

“Great stopover near M1 really decent food and drink good breakfast overall good experience only downside could hear upstairs flat when he came in and got up for early morning jog maybe blackout blinds for window and door glass other than that all good would definitely use again staff all very friendly and pleasant”

“Very comfortable.”

“Truly a lovely place to stay. Kim and John were so friendly and welcoming. Location wise it's so convenient to get to NEC by train or taxi. Delicious breakfast and very cosy rooms. 10/10 no complaints.”

“The inside of the room was lovely with new technology for door entry, lighting etc. and we loved the wildlife and farm animals. however the outside of the property was a total mess. It looked like lots of the buildings were falling to bits and the grounds were overgrown and not well kept the restaurant was permanently closed and the shared microwave in the corridor worked but there was no cutlery”

“The restaurant below is absolutely lovely. The rooms are a little tired but comfortable and clean. They were also very quiet which was important to us. We would stay again.”

“Everything was absolutely amazing! I hope to return again this summer. We loved Svitlana, the property manager. She has such a gift in hospitality. ”

“如能住幾天，想轉房號，另每天都有美好回憶，不同房間有不同的設計裝潢特色，更免費可享受媽咪店的餐廳就更好，雖然如此，餐廳內的美點都不算貴，在房間內可查閱有關食物的價錢，很方便。只美中不足是浴室去水流慢一點。房間亦難租用，選了幾天日子才能配合住了一晚。”

“Welcoming owners Helen and Andy provide a warm, comfortable and luxurious B&B in the heart of lovely Eccleshall. Helen's artsy skill are shared in abundance, with every little detail attended to. Our room overlooked the beautiful garden at the back of the property, adjacent to private car parking, and a gentle stroll down to the town. We plan to stay again, truly a delightful experience.”