鄰近倫敦新溫布頓劇院酒店 | 熱門倫敦新溫布頓劇院住宿限時優惠每晚可低至 HK$555

"充滿英式優雅風格，職員親切友善，1分鐘步程內有超市、餐廳、地鐵站，會繼續入住"

"Good staff and very clean"

"歐洲最差的酒店，住了2個晚上。 房間很小枱，很難放東西。地毯老舊，酒店早餐貴，但食物選擇小。 地鐵站搬行李不方便，因為沒升降機。 總結：職員態度差，房間浴室門壞了，說好換，但職員一個推一個，最後沒有換。 第一天浴室房門不能關上，職員沒有上來協助，只送了明天2份早餐劵給我們，由於當日房滿了，前枱說明天早上再安排換房。 第2天早上，2位職員說我們不用搬行李，晚上回來時行李會安排好在新房間。 但第2天晚上，男職員說由於房間滿了及有維修職員上房維修了門，所以沒有換房間。但我們回到房間發現門都是很難推開，不覺得職員有維修。男前枱職員上來都覺得不容易開。他又說送早餐，但我們拒絕。要求見經理。他說明天早上我們一定看到經理，晚上沒有經理。 第3天早上，最惡劣的肥胖前枱女職員，態度最惡劣，不給我們見經理，對此事沒有道歉，還說沒有職員說我們可以換房，真的十分生氣。所以我們回房了 過了30分鐘 ，check out時，經理出現，有和我們道歉。但覺得其他普通職員完全不知在做什麼，服務態度差，安排差，如果一早沒有房間，不應說可以換。 絕對不會再住此酒店，惡劣的體驗"

"Super lovely hotel and will definitely stay there again next time. "

"Louis or bell services is so helpful"

"Overpriced for a tiny room that is falling apart. Hotel looks great from the outside, but that good feeling ends once you step into the room. Smallest room I have EVER seen, the shower is worst - even a smaller man like me couldn't turn around comfortably without opening the door. It also sinks around 3 inches down the floor, so it is harder to get in and out. All wooden parts are either peeling or cracking - got a minor cut from wood splinter at the bathroom door. The only "table" could only fit 70% of my 13" laptop, ridiculous. Window literally leaks - chilling wind blows in at night with no way to shut off noise. TV is completely dead - no channel has any reception at all. The bigger rooms might be better, but the single room should be avoided. You have to pay me to stay for over a week. This is actually the most expensive room per night on my trip, and by far the worst one. I have stayed at another hotel on the previous week (2 tube stations away), and it was way better while being ~20% cheaper per night. Location is great and the area seems safe, but there are better choices."

"I accommodated here with my mum who's in wheelchair & I remarked our condition in the booking before checking in. However, I found the bathroom is the same as ordinary people when I saw there's a step up to the shower cubicle. As the bathroom floor doesn't have sewage, she's unable to take shower over the stays. As it's co-operated with Ibis in the same building, I'd rather go for Ibis next time as they literally provide a full accessible bathroom to us last year. Although Mercure is new renovated, I saw a group of insects gathering at a corner of the ceiling. Anyway, they rapidly arranged another room for us. Overall, their hygiene is fine in acceptable."

"Nice place to stay"

"the room lighting and power distribution need to improve for individual control. "