“One bedroom suite booked. Sofa bed in sitting room. Spacious. V clean with new decor. Used washing machine. Easy to use. Good soundproof quality. Plenty of storage. One downside: not enough parking spaces. Needed to park on street right outside hotel (allowed between 7 pm to 7 am the next day). Husband then got up around 6:30 n parked our car back into hotel’s compound once after a car left. Otherwise the stay was perfect”
“In our room the toilet brush was missing, and the shower "microphone" was fixed at the top and not removable and therefore not very functional for a complete body cleaning.
The staff at the facility were very friendly and efficient.”
“My partner and I do a fair amount of city breaks for various gigs. I am not usually one to review anywhere we have stayed but I just had to with this hotel.
The room was lovely
The bed was really BIG and comfortable.
The shower was fantastic
The hotel was spotless
The complimentary bath products were really nice, plenty of shower gel, hair shampoo and conditioner.
The room (we had 306) was lovely and quiet, something we really didn't expect.
Air con worked wonderfully as it was extremely muggy……
“Lovely hotel and pub. Room was impressive, nice and large, and spotlessly clean Super king bed was unexpected. Rarely seen in many hotels so this was a definite delight.
Only downside to the pub as a guest was we were unable to get a nightcap on our return at 11pm. Breakfast very nicely set out. Ingredients fresh and flavoursome. If returning to the are, will definitely stay again. ”
“Exceptionally good. Ice maker in corridor. Coffee machine in room. Bed was so comfortable. You will have everything you need in room. Free in house car park also safe and convenient for traveler. Breakfast served hot and with buffet table.”
“Comfortable beds we had family monkey room overlooking the safari park which was great fridge in room also a treasure hunt for kids lovely size room seperate tv for kids, being able to walk round the safari after park closed is great definitely recommend staying ;-)”
“Check in was smooth. Staff were very helpful. Location was very near to both a tram stop and a bus stop.
Breakfast was basic but included in the price so more than adequate. Parking was also free and I never had a problem with finding a space in the car park.
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“This was a lovely break. Will definitely be visiting again. The staff could not do enough for us and the atmosphere is really nice. Really pretty place. ”
"I accommodated here with my mum who's in wheelchair & I remarked our condition in the booking before checking in. However, I found the bathroom is the same as ordinary people when I saw there's a step up to the shower cubicle. As the bathroom floor doesn't have sewage, she's unable to take shower over the stays. As it's co-operated with Ibis in the same building, I'd rather go for Ibis next time as they literally provide a full accessible bathroom to us last year. Although Mercure is new renovated, I saw a group of insects gathering at a corner of the ceiling. Anyway, they rapidly arranged another room for us. Overall, their hygiene is fine in acceptable."
"Room is small but is big enough to open my luggage. Bathroom is terrible small I don't think it big enough for a man. Breakfast only some toss, you have better choices outside. Staffs are excellent even not everyone with smile. Anyway I like here !!"