“The staff didn’t seem to have much urgency on helping guests.
We were told on the phone that we could check-in early at 1pm, so we arrived early. We weren’t able to check-in until past 3:30. Had they not told us to come in early, we wouldn’t have. The staff was pretty unhelpful and didn’t seem to care that we were waiting so long (per their direction), stated that they were understaffed and that check-in wasn’t until 3. Again, fine if they didn’t not tell us it was ok to check-in early. We……
“The staff didn’t seem to have much urgency on helping guests.
We were told on the phone that we could check-in early at 1pm, so we arrived early. We weren’t able to check-in until past 3:30. Had they not told us to come in early, we wouldn’t have. The staff was pretty unhelpful and didn’t seem to care that we were waiting so long (per their direction), stated that they were understaffed and that check-in wasn’t until 3. Again, fine if they didn’t not tell us it was ok to check-in early. We……
Joni