“The location is good. The room amenity are typical. What dissatisfied me was a $1 surcharge without a clarification. I wish there had been an explanation message. ”
“The fourth floor room facing the hill behind the hotel was comfortable. The common area on that floor facing the river was very nice. It is convenient to downtown venues with everything a walkable distance from the hotel. ”
“This is only our second time staying, but we will be back again! Customer service at the desk has been so friendly both times, those ladies were AMAZING! It's connected to an Old Chicago restaurant so there is no need to find a place to eat. Rooms are clean and well stocked. Thank you to all the staff!!”