Chester Northgate Ponds Hotels

"Truly excellent staying the heart of historic Chester! Incredibly good value for money from a team that genuinely cares about the customers! The breakfast is definitely not to be missed, all freshly cooked to order and of incredible local quality! Will definitely be staying in the future!"

"Breakfast was very good. There is gated parking for customers and it is a few minutes from the city centre and the train station"

"Absolutely spotless hotel, food and the staff were first class, plenty of space in the bar and restaurant. Will definitely make a point of staying there when a hotel is needed in that area."

"Located convenientlly for Chester city centre, close to the Eastgate wall. Not too far from either the railway station or bus terminal if travelling by public transport. Stayed over bank holiday weekend for a wedding at the Town Hall with the reception away from the city. If have large or heavy luggage, there are some steps into the hotel. I offered to assist one guest who was leaving whilst I was waiting to check in. Property could do with some care & attention with flacking paint. The shelf above the room toilet had marks/peeled paint. Didn’t look like the room windows had been cleaned for a while, & anyway are closed shut. Did not use the catering facilities."

"Lovely building and very classic in style. Very professional and friendly staff too. I’d stay again but some little things can be improved. The room I was in (1310 yet weirdly not on the 13th floor) needed more electrical outlets. USB outlets are pretty standard now. Better quality tea and coffee in the room too. "

"Breakfast was good. Allowed for variations. For example scrambled egg on toast in place of egg benedict. Croissants tray and fruit slices could be replenished when empty more frequently. Rated this stay as 9/10. If breakfast was 100% replenished i would rate as 10/ 10 Location fabulous. - short walk 10 mins through park to get to town Clealiness of room and room amenities excellent. Staff friendliness and quality of service excellent. Security of car park excellent As mentioned overall rating 9.5 / 10 Would stay again Would recommend to others"

" The room was very clean and tidy, and I’ve stayed at the property several times before, my last visit being in February, always receiving exceptional service. The Abode is my ho to hotel in Chester. Unfortunately, on this occasion, the check-in experience was not up to the usual standard and was quite disappointing. I also found the staff member to be rude and not at all helpful, which negatively impacted my overall experience."

"Another great stay always our favourite"

"The room was nice, bed was comfy. Location of hotel was excellent. Very strange to note - only one teaspoon was supplied per room. I asked housekeeping for a second and was told that they weren't carried on their trolly. She was polite and apologetic, but I just thought it was odd. It wouldn't stop me from returning. "