「Horrible customer service, tried charging my card 12 times 2 days before my stay, it denied because it was locked to prevent fraud, but they never called to say there was an issue. I called and unlocked the card, charged the room and relocked it. When we got there they charged us $20 to check in 2 hours early, to a room that way already clean and empty. I used a different card, they changed the ENTIRE STAY to the new card, even though they had already charged me on my original card. GM was...
「Horrible customer service, tried charging my card 12 times 2 days before my stay, it denied because it was locked to prevent fraud, but they never called to say there was an issue. I called and unlocked the card, charged the room and relocked it. When we got there they charged us $20 to check in 2 hours early, to a room that way already clean and empty. I used a different card, they changed the ENTIRE STAY to the new card, even though they had already charged me on my original card. GM was...
Joanna