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"I loved the traditional house that was built 100 years ago. The hotel staffs were very polite and friendly. I would come back to this hotel again and would recommend all my friends and family here."

"Loved the spa"

"Great property and nice staff!"

"The Villa was new and up scale and roomy. It was super clean and great instruction on how to deal with the needs for our 2 days stay. The bedrooms was good size with comfortable Queens size bed and not those twin size. The beds were great and firm enough you know they weren't cheap material. The amenities were great with the sauna room was clean and equipped with sauna towel along with the private hot tub in the unit and no need to share. The balcony was great for BBQ with family and friends....

"Relaxing stay, enjoyed the private onsen."

"Hako Riero was wonderful. It was clean, stylish and very high tech. It had a 7 eleven in walking distance and very close to the Hakkne-Yumoto train station. I would absolutely stay here again. "

"It was a good place to stay. I’d come back again."

"The best view of Mt.Fuji. Hot spring is always wonderful here."

"The front desk staff were extremely accommodating and helpful."

"Staff were very friendly and efficient. Hotel was spotlessly clean. Good sized Room with comfy beds and good views as far as Fuji."