Owen Sound hotels from HK$655

"The room was in great need of a complete renovation. The one bed had broken bed frame or mattress- had a significant lean. The bathroom was gross. Mold and hair on the floor. Dirty cloth left in the shower. Leaky pipes under open sink, brown stain on floor. No vent in the bathroom. Stayed 2 nights. Second day requested a new coffee maker as one in room was not working. Also asked for carpet to be vacuumed (we had a ground level room and had been using the patio) because there was sand tracked in from the patio. Requested patio be swept and garbage (that was already there) be picked up - cigarette butts,paper coffee cups,lids,2beer cans and a pet poo bag. Front desk told us, absolutely. The housekeeper does a daily refresh. Well…it was not enough. Beds could have been made nicer, patio not swept, garbage still around patio, carpet not vacuumed, dirty towels still in the shower on the floor, hand towel not changed, bathroom garbage not changed. But we did get a working coffee maker It was great that this hotel had an indoor pool and outdoor hot tubs- but they need a HUGE remodel. The pool deck is very worn,pool had a bathtub ring around the edge, broken and missing tiles on pool edge,a poo smell ?? While in the pool. Hot tub needs a super clean and new wood along edge. Definitely needed a soapy shower as there was a sticky slimy feel left on skin. Outdoor hot tubs - need a net to scoop out the flies that go in. Garbage and beer cans clearly visible around tubs in low bushes."

"There was a large variety of breakfast options 😋 "

"2 bedroom suite room very spacious and kitchen was well stocked with everything needed for cooking. "

"Great for everything! "

"Hotel was extremely clean, friendly staff and very nice modern rooms. Will stay there again! "

"The hot tub was nice but crowded"

"All good"

"The room was a bit dated and the lighting was terrible. The bed was also uncomfortable."

"Im writing to formally raise a complaint regarding my recent stay, which resulted in a highly disappointing and disrupted experience for my family. I had specifically booked a room at this location for a night away with my children, as well as to meet friends. A key reason for choosing your property was the advertised amenities, including a pool, exercise room, and breakfast. Unfortunately, upon arrival after a three-hour drive, we encountered multiple serious issues that were not acceptable for a paying guest. To begin with, the hotel was extremely difficult to locate due to unclear signage, which initially directed us to an unrelated location. Upon finally arriving, we discovered that the hotel was under construction. The interior was filled with a visible cloud of drywall dust and a strong musty odor, creating an uncomfortable and concerning environment.  At check-in, we were informed that the pool and exercise room were both closed, and that breakfast would not be provided as expected but instead offered in a bag. These were key amenities that directly influenced my booking decision and their unavailability was not communicated in advance.  When we entered our room, the issues continued. The bathroom door would not close, and both my son and I began to feel unwell, likely due to the poor air quality caused by the construction dust. At that point, it became clear that the conditions were not suitable for us to stay, and my children expressed that they did not feel comforta"