Washington Phillips Collection Hotels

"Good hotel !!"

"Its an old hotel thats not needs a renovation badly. Town rack fell, knobb came of bathroom door and the bathtub didnt drain properly. Carpet coming up in the corners of the room an looks worn. Windows shades are filthy, bathroom vanity the wood is warn badly. Will never stay here again. The price is way to high per night to stay here. Its location is perfect though, and lobby looked nice. But I will never stay there again."

"Location is perfect with lots of public transportation around. Room was very clean. Housekeeping staff was excellent. AC was excellent. Front office staff was friendly and very helpful. A refrigerator in the room would have made our stay more convenient."

"A hotel with character and friendly staff. Beds are comfy & the rooms are very large. Enjoyed staying there & plan on returning."

"My stay at this hotel was extremely disappointing. The property was in the middle of major renovations, and this was not communicated in advance. The entire first floor was under construction, with sheetrock dust and debris throughout, making the environment feel dirty and poorly maintained. To make matters worse, the elevators went out of service during my stay and remained out of service until I checked out. My room was on the 7th floor, which made this incredibly inconvenient, especially given that I have a bad knee. Having to navigate multiple flights of stairs repeatedly was not just uncomfortable, but unacceptable. The local staff, including the hotel manager, were extremely rude and unsympathetic when these issues were raised, which only made the situation worse. Overall, the lack of cleanliness, the lack of transparency about renovations, and the failure to resolve a major issue, such as the elevators, made for a very frustrating experience. I would not recommend staying here."

"Comfortable bed, delicious breakfast food, and clean and quiet floors - all made a great stat for a work trip. Will definitely book again"

"Clean room with comfortable bed, however, I wish there are more sunlight in the room from the window."

"Great location right on DuPont Circle. Beautiful building , our room on 9th floor had a great panoramic view. However, there is only one lift that goes up to 9th floor and the staff was uncaring that it took a very long time - we even have waited for almost 20 minutes one time. The main reason is because the lift is programmed only to pick up by floor ie pick up 4th floor bring down, then pick up 3rd floor then bring down etc much like a school bus that picks up each house to drop off at school individually before the next house rather than have a route to pick up from multiple houses prior to dropping off at the school. Upon letting the front desk know they were indifferent at best. They also didn’t warn us that breakfast needs to be reserved in advance because they accept non guests and doesn’t prioritize hotel guests so we missed breakfast the first morning."

"Perfect location. Easy check in"