Hanoi Phủ Tây Hồ Hotels

"Good location in the Old Quarter but located in an interior street so your car service /taxi can’t stop in front of the hotel. You have to think twice if you have large checked in luggages but hotel staff are there to help you with your luggages during check out. Breakfast is decent but served in another location. "

"I had an exceptional experience with Hotel du Lac Signature, and I feel compelled to highlight their truly outstanding customer service. Even before my stay began, the team went above and beyond to ensure everything was perfectly arranged, making me feel valued and cared for from the very start. A special thank you to Aiden, whose attention to detail and proactive communication made all the difference. From coordinating preferences to anticipating needs I hadn’t even thought of, Aiden exemplified what genuine hospitality should look like. It’s rare to encounter someone so dedicated to creating a seamless and personalized experience. The entire team deserves recognition for their professionalism, warmth, and commitment to excellence. Their effort in planning my stay ahead of time gave me complete confidence and peace of mind, setting the tone for what I know will be a memorable visit. The hotel’s safe and centrally located setting makes it an ideal choice for travelers, providing both convenience and peace of mind. The room was impeccably clean, quiet, and well-maintained, ensuring a comfort and restful stay. The breakfast was great, which not only offered a great selection, but was made even more enjoyable by the beautiful view overlooking the old town — a perfect way to start the day. If this is the level of care they provide before arrival, I can only imagine how incredible the actual stay will be. Highly recommended for anyone who values thoughtful, attentive service."

"Clean room, great quality service & the food at the restaurant was unreal "

"This was a great spot to have halfway through our 2 week trip to do laundry in the unit and relax."

"Nice place that is close to everything "

"Very bad experiences. I paid the bill at restaurant but the reception is not informed on time . They did not trust you paid. "

"We stayed at Studio executives twin tower B. Our room was clean and spacious. Having washer and dryer was very nice. Grocery store they have is first class in Vietnam. The only thing I would suggest to improve in the room is hair dryer. Also breakfast was average. "

"This is a big, modern high rise, that is oriented towards a long stay business clientele, but also offers nightly rates. There is a rooftop pool which is very nice with a panoramic view of the city. The gym is also ok, but could use a better selection of equipment. I stayed in a one bedroom suite which was very clean and comfortable."

"Beautiful hotel, very comfortable bed, strong water pressure. It was nice to have a dining table to sit at. If you need a washer/dryer, then there’s one there! "