Hanoi Syrena Shopping Center Hotels

"This was a great spot to have halfway through our 2 week trip to do laundry in the unit and relax."

"We arrived late at night & were greeted by Adam, who was working the desk. He was so helpful, when I wasn't thrilled with the view from our room. I had requested garden view, & their order was for lake. He worked hard to move us & we got a view of both. The room was huge & very clean. The restaurant was very good. I also went to the spa which was very enjoyable. I sat in the garden for a while, reading. Sadly the pool was being repaired, but it wasn'treally warm enough in my books for a swim. There is construction going on around the area, but Hanoi is noisy, so it didn't really bother us. And the room was sound-proof. The hotel arranged for our drive to & from the airport, which was good. Adam made our stay that much better. Very polite & always smiling. This is a beautiful, privately-owned hotel close to everything. "

"Nice place that is close to everything "

"Very bad experiences. I paid the bill at restaurant but the reception is not informed on time . They did not trust you paid. "

"We stayed at Studio executives twin tower B. Our room was clean and spacious. Having washer and dryer was very nice. Grocery store they have is first class in Vietnam. The only thing I would suggest to improve in the room is hair dryer. Also breakfast was average. "

"The place was very dirty. Layer of dust everywhere, rice cooking uncleaned, mirror had stains on it, mold in the ceiling of the washroom and the toilet bowl was barely holding on. The room itself is beautiful the build is great and the garden view is nice so it’s a shame they didn’t bother cleaning or hire someone better for cleaning. "

"This is a big, modern high rise, that is oriented towards a long stay business clientele, but also offers nightly rates. There is a rooftop pool which is very nice with a panoramic view of the city. The gym is also ok, but could use a better selection of equipment. I stayed in a one bedroom suite which was very clean and comfortable."

"Extremely welcoming staff!"

"Older hotel. "