「Lovely hotel in an excellent location, but what makes the experience really special is the amazing staff. Everyone has been incredibly accommodating, helpful and friendly, and we appreciated the attention to detail throughout the stay. 」
「We enjoyed our stay thoroughly, the room was exceptional, clean and very comfortable. The area is in the heart of most the historical sites, challenging walk from parking lot to hotel with luggage but that is to be expected. The staff was helpful and even provided a print out of recommended restaurants that we used and loved all the suggestions. Would stay again! 」
「Our room was near the kitchen and hence it was quite noisy. The hotel also was not very convenient considering how hard it was to drive.
The staff however is very helpful and the experience was very nice 」
「Location is fantastic; just off the main walking road in Taormina, but secluded enough to be quiet. It’s a 5 minute walk from the public carpark, so no need to worry about bringing your luggage through the town or up and down long staircases.
The property is extremely modern, with key card entry and AC. It’s super clean, comfortable, and safe. Service provided is good, with daily cleaning and staff is easily accessible for any questions or recommendations.
Highly recommend this property, we...
「If there was a rating higher than excellent my wife and I would select it for all categories!! The property location was second to none, and the envy of the thousands of tourists passing by the luxurious front gate and vine covered portico. The staff anticipated every need and request and attended immediately to any comment or request. Food was exceptional thanks no doubt to the Michelin rated chef. Appointments in the rooms were second to none. The staff, from the valet to the front desk, to...
「Our stay at the Carlotta was fantastic. Stefano, Federico and all the team we dealt with were super friendly, hospitable and extremely helpful. The hotel was quite central and not far to walk up to the centre of town. Slightly tricky location to park a car as the hotel is on a bend, however, the staff were very helpful and valet parking was arranged.
Hotel facilities were great, including the pool and pool bar. The room was cozy and with the terrace attached gave us plenty of room.
Finally, the...
「The stuff is very nice Is the best hotel we stay for this 2 Months , Beautiful infinity pool and wonderful restaurant with a nice view & very nice Service manager Luca , So convenient to shopping right on the main street and got the best View in the city , The room have Air-Conditioner & Very elegant marble bathroom and nice Washing set ! Amazing beautiful Hotel 」
「Lovely flat in nice location inTaormina.
Staff could not have been nicer and helped make stay very enjoyable.
Felt like living like a local in this most beautifu of places.
」
「The hotel is very beautiful. The 2 starred restaurant is excellent. But you have to check out at 11am, a bit too early. The concierges are quite arrogant, no smile. But the view of our rooms are gorgeous.」
「Great location for a trip to eastern Sicily to visit Taormina, Giardini Naxos and even further afield to Etna, Catania and Siracusa without crowds and too much noise. Very easy to find and walking distance to beach, shops, cafes, bakery and restaurants. Would definitely recommend. Kind service and welcoming with access to washer, kitchenette, full bathroom and balcony. Thank you for making our stay so comfortable and easy.」