Hyatt Zilara Riviera Maya Adults Only All Inclusive
4.5 star property
Travelers can start their day with beach yoga or an aromatherapy session, then end it savoring Italian cuisine under the stars at this adults-only retreat
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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive
The Hyatt Zilara Riviera Maya Adults Only All Inclusive offers relaxation and activity. Enjoy hot stone massages at the spa or drinks at swim-up and poolside bars. Daily activities include designer shopping, live entertainment, and fitness and yoga classes.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Hot tub
Parking included
Free Wi-Fi
The current price is HK$3,312
HK$3,312
HK$4,033 total
includes taxes & fees
5 Apr - 6 Apr
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Located on the beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive is in Riviera Maya, a neighbourhood in Playa del Carmen. Xplor Theme Park and Puerto Aventuras Marina are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Xpu-ha Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Visit our Playa del Carmen travel guide
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710
What's nearby
El Camaleón Mayakoba Golf Course
6 min drive - 3.9 km
Gran Coyote Golf
7 min drive - 6.7 km
Tres Rios Ecopark
8 min drive - 3.8 km
Playa Xcalacoco
10 min drive - 8.1 km
Playa Paraiso Golf Course
10 min drive - 12.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
44 min drive
Restaurants
Black & White
8 min drive
Festival
7 min drive
El Charro
8 min drive
Jaal-Ha
9 min drive
Beach Bar
9 min drive
About this property
Hyatt Zilara Riviera Maya Adults Only All Inclusive
Luxury all-inclusive property renovated in 2022 and located near Quinta Alegría Shopping Mall
Located close to Maroma Beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive provides a swim-up bar, a poolside bar and a corner/local shop. With a beachfront location, beach cabanas and beach yoga, this property is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment and hydrotherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Fitness classes and yoga classes are offered at the gym; Hyatt Zilara Riviera Maya Adults Only All Inclusive also has concerts and live shows, a terrace and shopping on-site. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
An outdoor pool along with cabanas, sunloungers and pool umbrellas
Free self-parking and valet parking
Free bike hire, a free beach club on-site and express check-in
Massage treatment rooms, luggage storage and a ballroom
Guest reviews say great things about the beach locale, pool and helpful staff
Room features
All 291 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
52-inch TVs with cable channels
Wardrobes/cupboards, balconies and coffee/tea makers
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site valet and self parking
Food and drink
4 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Restaurants on site
Capri Grille
El Comedor
Lola Restaurant
Tempest
Things to do
Beach yoga
Billiards/pool table
Concerts/live shows
Evening entertainment
Fitness classes
Free beach club
Free bicycle rentals
Full-service spa
Games
Gym
Hot tub
Karaoke
Outdoor pool
Outdoor pool (guest access)
Shopping
Table tennis
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
2 meeting rooms
6,747 square feet of conference space
Outdoors
Beach cabanas (surcharge)
Beach towels
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Full-service spa
10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2003
Colonial architecture
Communal living room
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Renovated entire property - December 2022
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Down comforter
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
52-inch TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Meal delivery service
More
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 8:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only
Frequently asked questions
Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.
How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on 5 Apr 2026 start from HK$3,312, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Zilara Riviera Maya Adults Only All Inclusive pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, bartending classes, language classes and more.
Where is Hyatt Zilara Riviera Maya Adults Only All Inclusive located?
This Riviera Maya property is on the beach, 5.5 mi (8.9 km) from Maroma Beach, and within 12 mi (20 km) of Quinta Alegría Shopping Mall and Xplor Theme Park. Xcaret Eco Theme Park and Puerto Morelos Town Square are also within 20 mi (32 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Service, cleanlines food is all great. Best area on the beach and they clean it all day long. It is quieter resort and smaller, so less food options, but that was perfect for us.
Spa and Hydrothreapy are very nice.
No need to worry about reserving chairs by the pool or beach. It is a great resort.
The room was very clean. They came and cleaned everyday. The staff was truly friendly and very helpful. They were the best. We were greeted and felt very welcome from the moment we arrived.
Room was clean, staff very friendly, Itialian restaurant was excellent. Be aware it gets very quiet at 10ish pm….. but the town is only 20 mins away and very lively.
Our stay at the hotel Hyatt Zilara was wonderful. It was very clean and the food was delicious!!! The services was very friendly. We will definitely be back!!!
We had never been to this area so picking this place was a shot in the dark. To our relief, this property was very nice. The food was better than expected. Anything we needed or asked about was addressed. We would definitely stay here again
Pamela
Stayed 5 nights in Dec 2025
10/10 Excellent
Jean-Paul
18 Dec 2025
Staff was great and pleasant everyday and always willing to help.
Roo
Food was great, clean, staff amazing - only thing is age group is a little on the older side. If you want relaxing trip this is it; if party, then go elsewhere
Overall, I had an amazing experience! Yes, the restaurant service—and occasionally the lobby bar—moved a little slowly, but the staff was so warm, friendly, and attentive. This room is hands‑down my favorite of all the adults‑only resorts I’ve stayed at. The grounds are gorgeous, the overall aesthetic is stunning, and the entire vibe is incredibly relaxing. And the beachfront location? Absolutely perfect. Would I recommend Hyatt Zilara Riviera Maya? Without a doubt. Would I come back? In a heartbeat!
Kristi Lynnette
Stayed 3 nights in Dec 2025
8/10 Good
Caroline
15 Oct 2025
Liked: Staff & service, amenities
It was nice overall. Good dining options, room was small for the cost and a little run down.