Palladium Playa del Carmen hotels
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
Check prices for these dates
Top Playa del Carmen Hotel Reviews
Hotel Riu Palace Riviera Maya - All Inclusive
10/10 Excellent
"Rooms were always cleaned, staff was super nice always!! Swim up bar Yoshima restaurant was really good"
Sofía by Bunik
10/10 Excellent
"Clean rooms with cold air conditioning and the pool is amazing. "
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
8/10 Good
"✅ THE GOOD The property was spotless and well-maintained throughout our stay. The staff were friendly and helpful. Our room was spacious and clean, and while the shower pressure was just okay, we had no complaints about the accommodations. The evening shows were entertaining and a nice way to wind down. The drinks were fine, nothing special. The Italian restaurant was by far our favourite. The location is a major plus. You're just a short walk from 5th Avenue, which is vibrant and perfect for an evening stroll. ❌ THE NOT-SO-GOOD The food at the main buffet and most restaurants left something to be desired. The menu caters heavily to an American palate, which may or may not suit you. The Italian restaurant was the clear exception. The biggest thing to know before booking: THERE IS NO BEACH. The waterfront is rocky, and if a sandy beach is on your must-have list, look elsewhere. Pool chairs are another frustration. Guests stake their claim before 8am, and the staff does nothing to enforce a fair-use policy. Good luck getting a lounger if you sleep in. The resort's vibe feels more like a retirement community. If you're looking for a lively, energetic resort vibe, this likely isn't your spot. Bottom line: Great if you want a clean, relaxed base near 5th Avenue. Not great if you want a beach, a variety of delicious food, or a more dynamic atmosphere."
Grand Sunset Princess - All Inclusive
10/10 Excellent
"We had an amazing time! We are going back! "
Ocean Riviera Paradise All Inclusive
10/10 Excellent
"Beautiful property and exceptional customer service"
Grand Riviera Princess - All Inclusive
10/10 Excellent
"Grand Riviera Princess was actually under construction amd ended up staying at their sister location.. Sunset princess. Rooms were clean and regularly stocked. Staff were incredibly friendly and accommodating. Definitely returning in the future"
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
6/10 Okay
"The pool was amazing. The property was beautiful. However, the customer service was terrible. Everyone seemed unhappy, and in a rush. There were a couple of great waiters in the buffet and the Asian bistro, however, I did wind up getting food poisoning from the bistro."
Platinum Yucatan Princess Adults Only - All Inclusive
4/10 Poor
"Staff for the most part was really nice where the front desk acted as if we were annoying them. Food was subpar especially at the Grill expected a lot more from that restaurant. Tried to go to the beach a few times and even went over to the sister hotel and the seaweed was just too much. My biggest turn off was the fact that a roach was found in the room and it remained dead on the floor in plain view our entire stay. The resort was definitely lacking in some aspects as compared to other resorts that I have stayed at in Mexico."
Occidental at Xcaret Destination - All Inclusive
10/10 Excellent
"The best customer service"