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"Clean room staff nice breakfast was good could’ve been made a better elevator it’s very small and only one from what I say but overall good stay"

"Lovely clean very spacious room. Convenient for meeting friends and had good accessability facilities."

"The room was nice, a couple of biscuits with the tea and coffee would have been good. Also, more milk! Most staff were friendly and helpful. However, in the morning I wanted to buy a cup of coffee - not breakfast. And this seemed to present an enormous challenge! Reception staff said to just go through to the dining area but the first member of staff was flummoxed. Then the second member of staff wondered whether the coffee machine was on (!) A third member of staff took me over to the bar area where there was a coffee machine but then changed his mind and said he'd use the machine in the restaurant area. When I said okay, and that I'd take a seat he said, 'No, come with me.' All this, for a cup of coffee. In a good hotel. So, I said, 'Never mind,' and went across the square, where I bought a good cup of coffee from the Cafe Nero."

"Rooms very tired , carpets threadbare our room was freezing cold even the heated towel rail didn’t work "

"Very good and great staff in reception "

"Room was clean and tidy and had been recently refurbished. However the door to the balcony took a lot of effort to secure. The bed was comfy and the room had a nice feeling although we were close to the lift and the noise was quite noticeable throughout the night. Breakfast was a buffet, however arriving slightly later 9:15ish meant that things weren't as well stocked as we thought they might be for a cooked breakfast. Parking for the property is limited and options around the hotel are also limited and can be expensive. "

"Clean room and very friendly staff- perfect for my needs, and very accessible."

"We loved the room, layout was great. Loved the bed, very comfortable! Shower was good as well. Only thing I would ask for is a magnifying mirror in the bathroom as I struggled to put my lenses in! Staff were lovely as well. Our new favourite in Leeds! "