纳什维尔Rivergate Mall附近酒店

“Hotel was very clean and was in a good location. The staff were not as accommodating and told us it was because we booked through a 3rd party.”

“Good breakfast. Bed firm but comfy. Strong shower and nice toiletries, although shampoo and conditioner smelled odd. Main issue was room readiness and amenities - we were told our room was not ready on arrival and would have to be cleaned, but then it was magically ready in five minutes. Room looked clean but there was no blackout curtain, with a room facing the parking lot. So we had to go out and buy sleep masks to get a good night’s sleep. Other than issue with check in, staff was nice.……

“-”

“Brea”

“Good”

“Best hotel I have stayed at ”

“After checking in at 11:00 pm after a long day of driving all we wanted was a little television and a comfy bed. The tv in our room did not work. After talking to the front desk in the morning we were informed that a whole section of the hotel was with out tv. First question to them was why were we not informed at check in (they already knew),or put in a different section of the hotel were our traveling companions room was. When asked for some sort of compensation they said they couldn't do……

“Great value. Haven’t been disappointed.”

“Stayed with two small dogs. Room was updated recently. Remodeled correctly and with properly skilled labor. Check in staff helpful. Check out staff pleasant. Everything outside and inside was clean even though very busy. That says a lot. Would stay here again.”

“The only complaint I have is that we were there for a couple days and there wasn't know me with the breakfast”

“1. I booked a room online, which stated there were no additional fees. However, upon check-in at the hotel, they demanded an extra fee for processing check-in! 2. Every morning from 8 to 9 a.m., when you're still asleep, a strange man with a full beard vigorously knocks on your door! And when you refuse to get up, he even unlocks your door without your consent! When I asked him why, he didn't provide a reasonable explanation! He kept asking if I had thirty dollars, and if I wanted to exchange……

“good”

“This was by far the nastiest place I have ever been in. There was dog feces everywhere outside the entrance. The smell was atrocious inside and out. The first floor reeked of dog poop. The elevator didn’t work half the time. The lock on the door was broken. My bathroom door had huge holes broken thru it. The floor was so sticky with dirt. I DO have photos. This place should be closed. The only plus were the two front desk employees who were kind. If I could have found another hotel that late……

“Water pressure was low, Need to increase it, But the overall experience was very good.”

“Very clean. Puctures looked exactly how room did. Nice and quiet”