预订洛奇代尔酒店宾馆住宿限时优惠

“Dear Management / Guest Relations Team, I am writing to formally log a serious complaint and request a full refund regarding my two-night stay in Room 624 at the Hampton by Hilton Rochdale (October 15 to October 17, 2026). I paid a total of £163 for the room, plus additional parking charges of £5 per day. Having completed 12 days of hard work, I booked this stay specifically looking for a peaceful environment to rest and sleep. Instead, the accommodation and service experienced fell……

“Ok… reviews are not that good .. and I can understand, however the hotel seems in somewhat of a transition period ; (an old hospital conversion it seems with period architecture) ….work being done and plaster foot prints all through the dining hall when we arrived . Man behind desk was helpful and talkative once he understood us (yes , it’s the north and a lot of Asian run hotels now ) and a nice friendly guy. First impressions … hotel needs brightening and updating. Walk up to first floor to……

“The bathroom lock door is non-existent and broken. There are some stains on the carpet. Quite disappointing that there is no mini fridge in the room. ”

“We stayed at this beautiful cottage last weekend and honestly couldn’t have asked for a better experience. The owners were incredibly helpful, especially when we let them know we wouldn’t be arriving until midnight — they couldn’t have been more accommodating. The cottage itself is absolutely stunning, set in a fantastic location with truly amazing views. We loved the peace and quiet, and it was the perfect place to switch off and unwind. One thing that really stood out for us was just how……

“Great stay the hotel has an excellent atmosphere. Staff weee extremely helpful and always happy to assist where they could. Food in the restaurant at night was superb as was the full emglybreakfast. Rooms are small but functional but clean and all that you need. Bed was comfortable shower was great.”

“So far everything nice in Grains Bar Hotel. Just light so dark ”

“The Room is not clean enough, the restaurant reception staff was not in good service. We left the restaurant and chose to dine in nearby hotel ”

“Pleasantly surprised at the size of the premium room with amenities and even 2 bottles of drinking water plus room slippers! Wish I was staying longer than 1 night. Very convenient location to train station and T2.”

“A convenient and stylish place to take rest, especially after a delayed long flight. The bar / restaurant at night could be a bit busy, but the room is comfortable, high privacy and does not bring hesitation to use. Breakfast is a plus. Spacious and quiet dinning area.”

“Room tidy Not too spacious ”

“整體表現可以接受，只是沖涼空間太細。”

“Mollies Manchester has a lovely vibe, it’s clean, busy but in a nice way and it’s impeccably clean and well presented. We stayed in a classic double on 5th floor - absolutely perfect (though shower / loo drainage did smell a bit unpleasant on the first night of our stay - but cleared after use -odd!). Main bar and diner very nice, comfortable, easy to relax in space.”

“The room is clean, though the overall size is slightly small.”

“酒店地點很方便，睡牀舒適。樓層高景觀幾好。可惜Check in時職員 態度一般沒笑容沒禮貌。房間水壺咖啡機和水杯都鋪着灰塵。洗手間來水流很慢，花灑區去水很慢。”

“Very clean and quiet room. The hotel is situated right next to Manchester One building. Great location within walking distance to high street and Piccadilly. Will book this hotel again for my next trip to Manchester.”

“Hospitality”