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SureStay Plus by Best Western San Antonio Fort Sam Houston

2.5 star property
Hotel in San Antonio with free breakfast and 24-hour fitness centre

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for SureStay Plus by Best Western San Antonio Fort Sam Houston

Exterior
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Reception
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is HK$611
Price available on 2024/06/23

Explore the area

Map
6900 N Interstate 35, San Antonio, TX, 78218
  • Popular LocationBrooke Army Medical Center7 min drive
  • Popular LocationFrost Bank Center9 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)10 min drive
  • Popular LocationSan Antonio Zoo and Aquarium10 min drive
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Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.5/10 Good

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Renovated in 2019
Blackout curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Exterior

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2/10 Very good

Highlights

Air conditioning
Heating
Full-sized fridge/freezer
TV
Renovated in 2019
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Renovated in 2019
Blackout curtains
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2/10 Good

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Renovated in 2019
Blackout curtains
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Renovated in 2019
Blackout curtains
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Renovated in 2019
Blackout curtains
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Antonio

Located in San Antonio, SureStay Plus by Best Western San Antonio Fort Sam Houston is in a shopping district and near the airport. Alamo and San Antonio Majestic Theater are cultural highlights, and travellers looking to shop may want to visit North Star Mall and Pearl District. Check out an event or a game at Frost Bank Center, and consider making time for San Antonio Zoo and Aquarium, a top attraction not to be missed.
Visit our San Antonio travel guideOpens in a new window

What's nearby

  • Morgan's Wonderland - 6 min drive
  • Brooke Army Medical Center - 7 min drive
  • Frost Bank Center - 9 min drive
  • San Antonio Zoo and Aquarium - 10 min drive
  • Alamodome - 12 min drive

Getting around

  • San Antonio Station - 11 min drive
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • McDonald's - 14 min walk
  • Whataburger - 16 min walk
  • Taco Cabana - 17 min walk
  • Dutch Bros Coffee - 17 min walk
  • Las Palapas - 2 min drive

About this property

SureStay Plus by Best Western San Antonio Fort Sam Houston

Hotel rejuvenated in 2019 and located near Frost Bank Center
Free continental breakfast, laundry facilities and a 24-hour gym are just a few of the amenities provided at SureStay Plus by Best Western San Antonio Fort Sam Houston. Free WiFi in public areas, with a speed of 25+ Mbps, and a 24-hour business centre are available to all guests.
Other perks include:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • A 24-hour front desk, a lift and ATM/banking services
  • Multilingual staff, a computer station and 1 meeting room
  • Guest reviews say good things about the helpful staff
Room features
All 66 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as desk chairs and WiFi. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and full-sized fridge/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – October 2019

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lb per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Cleaning fee: USD 150 per accommodation, per week (varies based on the length of stay).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal outdoor pool opens in May
Pool access available from 10:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SureStay Plus by Best Western San Antonio Fort Sam Houston Hotel

Frequently asked questions

Does SureStay Plus by Best Western San Antonio Fort Sam Houston have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Plus by Best Western San Antonio Fort Sam Houston?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western San Antonio Fort Sam Houston on 23 Jun 2024 start from HK$611.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus by Best Western San Antonio Fort Sam Houston pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lb per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at SureStay Plus by Best Western San Antonio Fort Sam Houston?

Self-parking is free at this property.

What time is check-in at SureStay Plus by Best Western San Antonio Fort Sam Houston?

Check-in begins at 3:00 PM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Plus by Best Western San Antonio Fort Sam Houston?

Checkout is at 11:00 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is SureStay Plus by Best Western San Antonio Fort Sam Houston located?

Situated near the airport, this hotel is 2.3 mi (3.7 km) from Joint Base San Antonio and within 6 miles (10 km) of San Antonio River and Morgan's Wonderland. Brooke Army Medical Center and Marion Koogler McNay Art Museum are also within 6 miles (10 km).

SureStay Plus by Best Western San Antonio Fort Sam Houston Reviews

Reviews

6.8
Rating 10 - Excellent. 136 out of 441 reviews" "
Rating 8 - Good. 107 out of 441 reviews" "
Rating 6 - Okay. 70 out of 441 reviews" "
Rating 4 - Poor. 49 out of 441 reviews" "
Rating 2 - Terrible. 79 out of 441 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is ok. First room ac, bedroom lights and bathroom vent didn’t work. They moved us to another room. Our room faced the direction of the freeway and train tracks. So there was that kind of noise at night. Staff is friendly
Stayed 2 nights in May 2024

6/10 Okay

Amanda

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The rooms were nice but the staff was not helpful and at times, rude. Particularly a front desk staff woman that we checked in with.
Stayed 3 nights in May 2024

6/10 Okay

Melissa Lynn

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel is old and is showing definite signs of needing some TLC. The hotel was clean although in disrepair. The Pool was in great shape, the continental breakfast wasn't the greatest and super bland. Over all we would stay here again as the price was decent and the beds were comfy, it was central to every where we wanted to go. I just want to warn people that this is NOT a super nice hotel and you get what you pay for - it was cheap so we didn't expect much.
Stayed 4 nights in May 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Anabely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Jacob

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty, exercise room consisted of an elliptical, 3 dumbbells and a broken treadmill.
Stayed 1 night in May 2024

6/10 Okay

Javier

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Property is run down, and old. Staff very limited English.
Stayed 2 nights in May 2024

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a shooting outside my window and blood stayed on main entrance door for a week
Stayed 2 nights in May 2024

4/10 Poor

Jana

Travelled with family and small children
Liked: Staff & service, amenities
Loved the big room. Did not like the unsafe conditions and the security guard being shot to death outside our window.
Stayed 2 nights in May 2024

4/10 Poor

Ana, Cibolo

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t very clean at all! There were food crumbs all over the floor & counter tops! Lamps had old food stuck to them , night stands were covered in what seemed to look & feel like syrup! Lost track of time on my check out day by 20min instead of getting a phone call to the room I was told through the door with banging & shouting being told I was late & being told I needed to check out now or pay $20 for check ing out late!
Stayed 2 nights in Apr 2024