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Grand Hyatt San Francisco Union Square

Photo gallery for Grand Hyatt San Francisco Union Square

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Grand Hyatt San Francisco Union Square

Grand Hyatt San Francisco Union Square

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
345 Stockton St, San Francisco, CA, 94108

Explore the area

  • Popular LocationUnion Square1 min walk
  • Popular LocationSan Francisco Museum of Modern Art9 min walk
  • Popular LocationMoscone Convention Center12 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Room options

About this area

San Francisco

Grand Hyatt San Francisco Union Square is located in Downtown San Francisco, a neighbourhood in San Francisco, and is in the entertainment district and near a metro station. Lombard Street and Alcatraz Island are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco. Looking to enjoy an event or a match while in town? See what's going on at Oracle Park. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Powell St & Sutter St Stop is just steps away and Powell St & Post St Stop is 3 minutes on foot.
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Map

What's nearby

  • Union Square - 1 min walk
  • San Francisco Museum of Modern Art - 9 min walk
  • Moscone Convention Center - 12 min walk
  • Ferry Building - 2 min drive
  • Exploratorium - 2 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Sutter St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • Golden Gate Tap Room - 2 min walk
  • OneUp Restaurant & Lounge - 1 min walk
  • Boba Guys - 1 min walk
  • McDonald's - 1 min walk
  • Starbucks - 1 min walk

About this property

Grand Hyatt San Francisco Union Square

4-star eco-certified hotel near Oracle Park
Located close to Moscone Convention Center and Lombard Street, Grand Hyatt San Francisco Union Square provides an art gallery on site, a cafe and dry cleaning/laundry services. Be sure to enjoy a meal at OneUp Restaurant, the on-site buffet restaurant. In addition to a bar and a 24-hour fitness centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, a banquet hall and wedding services
  • Luggage storage, a ballroom and concierge services
  • Guest reviews say great things about the breakfast
Room features
All 668 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, recycling and fridges

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 85.50 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: USD 36 for adults and USD 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • OneUp Restaurant
  • OneUP Lounge
  • Coffee Cart

Things to do

  • 24-hour fitness centre
  • Art gallery

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (30000 square feet)
  • Meeting rooms - 25

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.68 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 36 for adults and from USD 18 for children
  • Valet parking fee: USD 85.50 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt San Francisco Union Square Hotel
Grand Hyatt San Francisco Union Square
Hyatt Francisco Union Square
Grand Hyatt San Francisco Union Square Hotel
Grand Hyatt San Francisco Union Square San Francisco
Grand Hyatt San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is Grand Hyatt San Francisco Union Square pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 50 lb per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Grand Hyatt San Francisco Union Square?

As of 4 Jun 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt San Francisco Union Square on 30 Jun 2023 start from HK$1,348.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hyatt San Francisco Union Square?

Valet parking is available for USD 85.50 per night.

What time is check-in at Grand Hyatt San Francisco Union Square?

Check-in is from 4 PM - midnight.

What time is check-out at Grand Hyatt San Francisco Union Square?

Checkout is at noon.

Where is Grand Hyatt San Francisco Union Square located?

Located in Downtown San Francisco, this eco-certified hotel is within 2 mi (3 km) of Moscone Convention Center, Oracle Park and Pier 39. Lombard Street and San Francisco Bay are also within 2 mi (3 km). Powell St & Sutter St Stop and Powell St & Post St Stop are within a 5-minute walk.

Grand Hyatt San Francisco Union Square Reviews

Grand Hyatt San Francisco Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 807 out of 1321 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 312 out of 1321 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 89 out of 1321 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 49 out of 1321 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 64 out of 1321 reviews" "
" "2 - Terrible 5%

9.1/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alan, Saint Augustine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, very up to date.
Stayed 3 nights in May 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
We feel safe in this area. The building has modem art decorated and renovated. The bed and bath room were clean and new. The self-packing garage is next to the building.
Stayed 2 nights in May 2023

8/10 Good

Miriam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I enjoyed the view of the room. The front desk people and service was sub par. They had condescending attitudes and were not willing to make adjustments.
Stayed 4 nights in May 2023

6/10 Okay

syyeda

Travelled with family
Liked: Cleanliness, staff & service
The rooms are very average, kind of small and dark.
Stayed 4 nights in May 2023

10/10 Excellent

SeungTack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Hsu Ya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit disappointed to find out there was no pool.
Stayed 2 nights in May 2023

4/10 Poor

Triet

Liked: Property conditions & facilities
Disliked: Staff & service
The staffs at the reception desks were not honest. Telling me that I have connecting rooms but I did not. When asked what happened, the man said the hotel was full but the girl said she has but still gave me two rooms that were not connected
Stayed 2 nights in May 2023

8/10 Good

Breyona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay here. The location was perfect. Some many different things to do within walking distance. The room was clean, staff was friendly. My fiancé and I stopped by the restaurant twice during our stay. No complaints. Plan on visiting San Francisco again and will definitely be staying here.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2023

4/10 Poor

Misty, Haslet

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel has ZERO amenities. No robes, very limited wifi, no laundry, no pool, no room service, not even a place to buy tylenol. The cleaning crew and front door staff were awesome, but that was about it.
Stayed 3 nights in Apr 2023