“I did not even stay at this property. Even though listing was up on expedia, as soon as I booked, the hotel sent me a message saying it is not available. I've asked for help to cancel to get my money back, they told me to contact Expedia. Fair enough, I've contacted expedia explained the situation. Expedia said they could not contact the hotel and did not refund my money. A service I didn't even use!! Hotel didn't move a finger to help. On top of that , the daily rate presented is misleading ,……
“This property is for those who want seclusion and privacy. No long lines or chaos just tranquil beauty. It was always calm. The service was amazing! The property itself is breathtaking. Convenient short walk to beach, no fighting over an umbrella or table. Towel and food and drink service on the beach is prompt. Complimentary kayaks and glass bottom boats. Get the villa with a pool overlooking ocean….Totally worth it. Not a single complaint. We have traveled all over the Caribbean and seen……
“Everyone from Fredna to the beach staff made our stay marvelous. Everyone was so polite and welcoming. The room was clean and very detail oriented. They made me and my girlfriend feel like we were family. Definitely highly recommend and will be coming back ”
“Great quiet hotel recently built at proximity of the beach located in front of the reef. Walking distance from Somewhere, Jojos Cafe and the amazing Marine Room dining (unforgettable dining experience!)”
“Somerset is so good we almost don’t want to write a review so no one knows about it :)
Just for comparison we went over the the Ritz and had dinner - it felt cold and soulless compared to the Somerset which had amazing warm families, solid amenities, unparalleled size of units, great beach access, pools for all ages and more. Staff is amazing. Tell your friends just not too many. ”
“let's start with the amazing staff from the cooks, servers, house keepers Gladys, employees on the beach. The cook Ironelys made us feel right at home apart from preparing delicious menu. Petrona, Abigal, Ms.Kay, Irene at the beach restaurant and cook Alex were attentive, and made us feel at home. Employees at the beach were very helpful. Nathanial was amazing and very polite. They made our first trip to West Bay Club unforgettable we are booking our trip again at West Bay Club.”
“Awesome small scale property with great beach access and walkable to so many restaurants and shops. Grocery is a short walk and a great option to stock the condo. Tons to do or a great place to just relax. We never had issues finding plenty of beach or pool chairs any time of the day. The whole family agrees - we would go back in a heartbeat! ”
“Excellent chill environment with a very professional staff. It was a smaller resort which made it very cozy. Booking excursions was easy and the hotel took care of it all. A definite recommendation. ”
“This was our second visit to Royal West Indies. We absolutely LOVE staying here! Sherman is always so helpful and friendly, and he even remembered us from 2 years ago!
We LOVE happy hour every evening, and Jay was a fantastic bartender!
There is no question, we will be going back soon!”