London Serpentine Gallery Hotels

"Good area to stay in "

"A really wonderful stay for one night after travelling. We were travel weary and the beds were comfortable. The bathroom was a little old fashioned and the bath took a long while to run, however the shower was powerful and hot which was excellent. Toiletries were very good; showers cap, soap, shampoo, conditioner, body milk and body lotion. Tea and coffee, milk and kettle provided. On the downside, I sent two messages several days before arrival asking if we could leave our luggage before arriving several hours before check in time but did not receive a response. Check in and check out were online and that personal touch was lost, however it does make the process more efficient would imagine. We did check in early but room wasn’t ready (as expected) and we left our luggage so we could go and enjoy our day. Concierge was very friendly and helpful. When we did come back to collect the key we weren’t advised about hotel facilities or breakfast options which was a shame. We had a croissant and coffee in the coffee shop the morning of departure but it seems a breakfast was available at a good price in The Green Stag on the premises. Location was excellent. Nearer to High Street Kensington than we thought on the map. Lovely area. We would definitely stay again. "

"This was our first trip to London, and we had a great stay! The hotel’s location near Bayswater station made getting around the city very easy. The staff were friendly and helpful, and we appreciated being able to store our luggage after checkout so we could enjoy our last day without worry. The neighborhood was charming and full of character and close to some great cafes, restaurants and a grocery store— we’d definitely stay here again!"

"Great welcome attentive young lady checked us in was a credit to the hotel . My wife was running vitality 10km we asked about late checkout and was accommodated with a smile Good room great views of the park , great bathroom shower perfect for a London stay "

"Clean room with great space "

"Nice place "

"Restaurants And Shopping Were Close By. The Park Were My Highlight. "

"This was a last-minute booking for me and 2 friends as our host to where we booked cancelled at the last minute so I would recommend this hotel everything you needed was there will come back again"

"We had a wonderful 5-night stay. Our room was a nice size with adequate storage space and a large bathroom. It was quiet and the bed and pillows were super comfortable. Housekeeping service was excellent as was the staff at the front desk. On our departure day, we used their airport car service for early (before 5 am arrival) at Heathrow. The driver was right on time and nice to talk to. I happily recommend this hotel to others. "