London Serpentine Lake Hotels

"Helpful staff. Clean, comfortable room. Convenient location. "

"Yes to both - check in very helpful. Look forward to return."

"All staff were very friendly, food was excellent "

"Good staff(Alex was really helpful) clean rooms and close proximity to every amenities"

"Very nice staff! overall great hotel for the price. always clean!"

"Stayed in a superior twin room on the 5th floor, which was clean and comfortable, with a walk-in shower (important because I have mobility issues). It was on the small side but not cramped. The decor seemed to be fairly new and in good shape, of a dark gray neutral sort. Staff on check-in were friendly, quick and helpful. It's a massive hotel that takes huge tour groups, so there were several hordes clumped together in the lobby and in the street area outside; there is also no visible place to sit and relax in the lobby, which is designed to get a lot of people through check-in quickly. I was so glad to find there was express checkout! There are several restaurants in the hotel which I didn't try, and lots of restaurants in the immediate area. Very close to everything in Bloomsbury. There was street noise at night but nothing extreme. "

"Location was simply second to none!!! Staff efficient and helpful. Room was spacious in London standard, and well kept with reasonable amenities."

"Excellent "

"Very clean room and bathroom staff all absolutely lovely breakfast was amazing "