Elgin Sherman Hospital Hotels

"I had a great experience and truly appreciate the level of service provided. The staff support was exceptional—everyone was attentive, helpful, and went above and beyond to ensure everything ran smoothly. Their willingness to put in extra effort did not go unnoticed and made a big difference in my overall experience. From the moment I arrived, I felt welcomed and valued. The team created a friendly and professional atmosphere that made everything stress-free. A special thanks to the front desk person, whose quick thinking and support helped ensure I didn’t miss my flight this morning. That kind of dedication and care is rare and deeply appreciated. Thank you all for your outstanding service!"

"Ron was uncomfortable, temperature was so hot, bed linens were gross and the $500 per night was shocking. "

"Had a pleasant stay. Thought you provided breakfast. "

"N/A"

"We were there for three days. Staff was amazing and everything was super clean. Pool/hot tub area was awesome as well. My only suggestion would be to have someone monitoring the pool/hot tub area. Way too many parents seem to use the hot tub as their personal kiddie pool so they don’t have to watch their kids in the actual pool. "

"The maid service was poor. The food was okay. The price for a massage was to high. However it was close to Woodfield Shopping Mall. I paid for the room and still they had several more fees. The service simply was not there. "

"all good"

"Hotel staff was great ! Check in and check out was easy! "

"Key to room didn’t work so staff had to let us in to our room. Black mold in shower "