Shibusawa Chalets

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Top Shibusawa Hotel Reviews

Hakone Kowakien TEN-YU

10/10 Excellent

"Very nice hotel with beautiful onsens. Breakfast and dinner were delicious. Staff very helpful and friendly. Highly recommended."

Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

10/10 Excellent

"Everything about this hotel said relaxation and rejuvenation. We could feel it as soon as we stepped onto the property. The complimentary buffet breakfast and dinner had so many delicious options! We enjoyed the open air baths as well. Our only regret is that we didn’t book a longer stay!"

YuYu Hakone - Private Open Air Onsen Usage Guaranteed

8/10 Good

"The hotel was beautiful, The room with futon were big and nice. The onsen was nice. The staff was nice, initially, untill they lied to us by telling us they would send our luggage to our next hotel, and it would get there late the same day. It didn't. When I asked they said the person in charge of that wasn't there, that it was normal to take up ton2-3 days (which is probably true, but they should have told us so we could have made an informed decision) we ended up in a different city with no clothes pijamas, toiletries, etc for a day and a half) they did not offer any compensation"

Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

8/10 Good

"The hôtel is wonderful! Every detail has been carefully considered and crafted using high-quality materials. The lounge, with snacks and drinks, adds to the hotel experience. Unfortunately, the dining room left us with mixed feelings regarding the dining experience. We made requests that were not honored. When we expressed our dissatisfaction, the staff's attitude changed, and our dining room experience became unpleasant. It's a real shame because, although the hotel is extraordinary, I would hesitate to book again."

The Fujiya Hotel

10/10 Excellent

"This was the most charming hotel with so much history and beautiful details. We stayed in the Angel room, which was gorgeous and spacious, and had an amazing view of the mountains. The gardens behind the property were so pretty with little walking paths and waterfalls. We loved the 1920's feel of the property. The staff were very helpful and attentive. Would highly recommend!"

Fuji Speedway Hotel - The Unbound Collection by Hyatt

8/10 Good

"Loved the room! Staying on the speedway was so cool. The hotel was modern and clean. There were lots of amenities and things to do, but everything was an upcharge. My son is a race fan and did the track walk. He said it wasn’t worth it. The sim racer was great, but a charge. The breakfast could have been better. Eggs are ordered at the table and we never once had a waiter come by. I asked for our order to be taken only to be left waiting and no order ever brought to us. Given this was an up charge, this was unfortunate. The whole experience was a let down."

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