Minami-Alps Shirane Road Station Hotels

"Free shuttle bus provided easy access to a key stations, free buffet breakfast and amenities made the stay worth it"

"Outstanding stay at Nishiyama Onsen Keiunkan! The property was larger and more updated than I was expecting- including a choice of 6 different onsen baths to use (2 private and the other 4 alternating between men/women depending on the time of day). The staff were all without fault and absolutely lovely and despite my limited Japanese there we no issues communicating. Complimentary shuttle pick-up at Minobu Station for the 1hr drive to the property. High quality dinner and large Japanese breakfast provided in a private dining room. Overall, an exceptional stay and I feel very privileged to have the opportunity to stay at this 1300+ year old property. "

"Great news for you and the family today "

"Overall a good choice to visit fuji. Great views and friendly helpful staff. The location is a bit remote and a car is advisable. 4th room was large enough for a family and views from room are good. Food is reasonably good but set menu style so works only if you are flexible on diet options. Hotel style is unique, a bit rustic and less modern but is ok and they have free wine every evening."

"Great stay with amazing service from very kind staff. You need to accept the old school way of running the hotel they operate here. Great location and Mt Fuji views from the scenic Bath!!"

"It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point. "

"Had emergency leave 2 days early. So checked out after day 2/4 and staff seemed excited. 0 refund and double booked our room to someone else we are guessing "

"The sink wouldn’t drain and the shower flooded the bathroom. Breakfast included a styrofoam container with cold sandwiches and curdled yogurt. Roughly half of the igloos were damaged and held together with duct tape. "

"The staff was very unhelpful in difficulties we had around our booking, caused by major transportation disruptions beyond our control in Japan, and rude to my wife when she tried over 5 times to contact and remediate the situation. I would never recommend this as a '5 star, glamp' hotel. Service levels are 1 star. "