Lorain Spitzer Lakeside Marina Hotels

"I was in room 411, the heat did not work at all. I woke up freezing and never could get it warmer than 66 degrees. The staff was great at the front desk. "

"The room was in excellent shape and the staff are nice"

"The room was immaculate and the beds were very comfortable. The front desk staff was very friendly and helpful. "

"Yes"

"Staff was great. Breakfast needs an update. "

"What stood out - and what we appreciated most - was the help we received when we needed to get to the airport. We arrived late at the hotel just to spend the night and catch our flight home in the morning. During the night, the airline sent an email saying our flight had been cancelled and we had been booked on another flight leaving an hour earlier! Luckily, we saw the email but with only about 1/2 hour before boarding. We rushed downstairs and as the shuttle was not there, a very nice man offered to take us (sorry, did not get his name.) The shuttle arrived just in time and we made it to the gate as passengers were boarding. "

"The room was clean but the tub was older. The staff was so friendly and kind. I didn’t use the shuttle but I upset because they parked the shuttle in the front door and you couldn’t go around it. It was pouring rain and everyone was upset bc it wasn’t going out again and we all were soaked!"

"Man at front desk was super kind and helpful. I was a bit scattered and he was patient and friendly!"

"Nice and clean"