Poole Splashdown Waterpark Hotels

"Lovely friendly staff. Ceiling of our room needed attention. Breakfast overpriced for the quality. "

"Great staff but painfully slow bar staff!!"

"Very comfortable and suited our needs"

"Nice enough place to stay, excellent swimming pool which really made it for us!! Room was dated, but perfectly suitable for our needs. Felt like the bedding could do with renewal, was clean but visibly old & worn. Staff we met were lovely! "

"Didn’t use the facilities "

"Could not control temperature, hot water only tepid,tv did not work properly, had to switch on and off by main switch, couldn't change channels with remote so only had access to BBC 1"

"Clean room,very helpful staff. Pool is very small and the steam room was broken which was disappointing. The parking charge is expensive at £15 per day, "

"We stayed at Hotel Du Vin in Poole as a treat for my birthday and were hoping for a special experience. The location is great and it was a nice touch that they left two small truffles chocolates in the room for my birthday. However, there were a few disappointing things. The bath still had cleaning product left on it when we arrived, so we had to wait for this to be sorted. We also didn’t sleep well as the pillows went flat quickly and the bed was very firm. The room menu mentioned fresh milk in the fridge, but this apparently stopped after Covid and instead there were small long-life milk pots, which felt a bit underwhelming. Breakfast was also disappointing – the poached eggs were very slimy and no one checked on us during the meal. This isn't the service I'd expect for £24 for breakfast each. When checking out I mentioned everything had only been “fine”, but this didn’t seem to be picked up on by the receptionist. Overall, a lovely location but not quite the experience we expected for a birthday treat."

"Fabulous food, wonderful staff, the room was exceptional in taste, style and comfort. Only downside sadly was single glazing and the noisy traffic. But a truly fabulous place with the best staff. Would highly recommend and hope they can get double glazing! "