素叻他尼的度假村

“The bed is comfortable, and the swimming pool is sufficient. The view from the room is also beautiful, but it comes at a price. If you don’t want to walk back to your room, you have to take the hotel’s golf cart. If the service quality is also poor, it feels even less worthwhile. If you’re looking to stay closer to the beach, this hotel is not recommended. The room rates are not cheap, and the service is not up to standard.”

“房間一般，洗手間需要改善，吹風機也沒有，空調不佳”

“Nice place to stay”

“平時去幾多旅行 好少經歷到咁不快 亦都第一次寫評價 有需要話俾將會消費者知道 14/4 check in front desk安排員工帶我同男友到房 行左段路 上層housekeeper嗌話未執好 問個員工點解 佢答「唔知」 仲叫我地周圍行10分鐘 大熱天時 拎住個大背包同袋喎⋯ 10分鐘之後返lobby 見到幾個員工傾偈 我問有冇其他房 話其他房要等更耐 唔專業 態度欠佳 基本既front desk,housekeeping既management同溝通都無 Manager出黎say sorry 我男友識泰文 知佢地講咩 從對話中講到我地吹佢地快d咁 入到房 wifi用唔到 有個插電位有問題 電視有雪花 engineerer黎整都係整唔到 房冇牙刷 打去話11:xx pm housekeep部門closed 早餐選擇唔多 味道一般 如果住呢度 一d都唔值 普通酒店都好過呢間好多 14/4 checked in A staff escorted my BF n me to room. We walked awhile, 1housekeeper……

“We just came back from Hyatt Regency Samui after a 6 nights trip. Honestly, it was a disappointment. We are a family of 4, with 2 under 5s, and we visit at least to one tropical destinations in asia per year. Hyatt Regency Samui does not worth the room rate, with the same amount of money, I can get much better hospitality in Bali or Malaysia. Communication: It feels saff do not fully understand our instructions, the replies on customer service is slow and usually does not solve our problems.……

“Room is excellent and all staffs are super friendly and helpful. Love this place a lot!!”