寶塚市日式旅館

「We like the private onsen compartments for family use. We hope that the hotel can further improve their service by sending emails to customers 2 days before the booking about the hotel shuttle, so that the customers would know how to contact and arrange for shuttle bus to the hotel and where to wait for the shuttle to pick them up when they arrive at the bus stations, carrying heavy baggage.」

「料理が素晴らしくて大満足でした。 露天風呂付きの部屋はいつでも入浴できて、足湯だけで楽しんだりできて、とても良かった。」

「The general hardware of the hotel is good. I dislike most is the confusing check-in and check-out time information I received from the hotel and Expedia. In the information I got from Expedia, both the check-in time 3 pm and 5 pm and check-out time 10 am and 11 am appeared. When my wife and I checked in at the hotel, the front desk indicated that the check-in time was 3 pm and check-out time was 11 am. On my last day, the front desk informed me that the check-out time was 10 am, not 11 am. To me...

「房間及泡湯區域都很乾淨，所有的工作人員態度都非常的親切，會主動指引所要去的樓層房間及公共設施。」

「A small inn ran by an old couple; I didn't see much of the husband, he seemed to be busy doing various tasks around the property. The wife was a kind lady, who will help you easily if you need it, she also has a decent grasp of English so you shouldn't need much google translate, especially if you know a bit if Japanese yourself. 」

「環境乾淨舒適，職員有禮。溫泉小巧但乾淨，遇上人多時會比較擠迫。期待下次有更多時間可享用旅館早餐及設施。」

「-The kaiseki dinner was excellent, offering a great selection and a private dining space. -The breakfast buffet also had plenty of choices. -I last visited a few years ago — the hot spring was outstanding back then, quiet and relaxing. This time, it seems to have been renovated, and the number of guests has clearly increased. -On a side note, there was an uncomfortable incident in the onsen area: a woman (who spoke English and appeared to be Chinese) was holding a mobile phone under her yukata,...

「服務人員非常得好，飯店設施很棒，溫泉超級厲害，也有很多為小孩準備的東西。尤其有一位姓施的員工非常親切，熱情有愛的協助我們，真的感覺像在家裡一樣。來的有馬溫泉肯定要選元湯龍泉閣」