New York Theatre Row Hotels

"Centrally located and clean. Would definitely stay again!"

"The room was clean but the elevator is always pack gotta wait like 10-15 minutes to go down or go up "

"Great location, right in Time Square. Rooms are old; but everything was clean. Food at the restaurant was great!"

"Great customer service, awesome location and comfortable rooms!"

"The restaurant/coffee shop was the best thing at the property. However, the front desk staff were horrible. I booked two rooms for myself and my friend. The male staff member and another woman that worked with them on one day tried to double charge me and my friend in error. When we tried to explain the error they were making they rolled their eyes at myself and my friend and presented as if we were lying. Then they had go back in their system because they "misplaced the money we paid". they discovered their error. After discovering their error they never apologized for their mistake and kept the same negative attitude. Due to their unprofessionalism my friends and I will never stay here again."

"great location, hotel is in great condition and very clean. Staff were outstanding. thanks"

"Great location. Nice property for price."

"We booked an upgraded room unfortunately when we arrive, the room was not ready and it was broken. There was a lot of confusion among the staff of what was going on. We ended up waiting for many hours in a small cramped lobby. My wife is incredibly tired. We felt frustrated and angry, and when we had to be put in a room, we were putting in a room with incredibly noisy air conditioner. I was like sitting next to a diesel truck then room also was lower grade, but we stayed in there till our other room is ready. We moved into our right room ready by the television was broken, and I had a flickering light stove would give an epileptic person some sort of seizure the entire experience was lackluster and for the money that we paid it was completely underwhelming would avoid it all costs. Plus location and cleanliness negative everything else."

"Staff was nice; hotel was clean. Elevators were broken down and slow. Service was crazy slow in restaurant and bar. "