Best Western Tokorozawa hotels

"Everything is great, except for two occasions when housekeeping left a bag of garage on the couch and hair dryer in the sink "

"Clean rooms, staff responsive and good buffet breakfast "

"Basic cleaning only "

"Outstanding property. Location is great in shinjuku- slightly away from the bustle and crowd of shinjuku. Walkable to everything shinjuku/harajuku/shibuya. 7eleven in basement, line of restaurants 3min walking distance, daisy bakery right next door (excellent for coffee breakfast). Rooms are smallish (normal for japan) and good quality. Highly recommend. "

"The whole experience was excellent, loved buffet breakfast, dinner not so much but overall the hotel is excellent, train directly across the street. We highly recommend this hotel to anyone,, excellent for families "

"Great location, clean rooms, great breakfast and attentive staff"

"Few breakfast items were recognizable as breakfast food (to Americans). Scrambled eggs were so badly undercooked as to raise a health concern. AC cannot be controlled by the guest. No English instructions were available to understand the buttons in Japanese."

"Beautiful hotel and excellent location!"

"Great location, had plenty to do and see in the area. Within easy reach of transport. Fresh towels every day and bins emptied, housekeeping every 3 days unless you request more, this worked for us. We didnt eat at tge hotel as we preferred to eat and experience all the local foods. "