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The Ritz-Carlton, Tokyo

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Frette Italian sheets, premium bedding, minibar, in-room safe
Indoor pool
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of The Ritz-Carlton, Tokyo

The Ritz-Carlton, Tokyo

5.0 star property

4.7/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo, Tokyo-to, 107-6245

Explore the area

  • Popular LocationTokyo Midtown3 min walk
  • Popular LocationRoppongi Hills12 min walk
  • Popular LocationAkasaka Sacas13 min walk
  • AirportTokyo (HND-Haneda)31 min drive

Room options

About this area

Tokyo

Located in Minato neighbourhood, The Ritz-Carlton, Tokyo is connected to a shopping centre. Suntory Museum of Art and Billboard Live are cultural highlights, and travellers looking to shop may want to visit Tokyo Midtown. Ready for a night out? Consider Happoen Garden and Akihabara Electric Town. Guests appreciate the hotel's convenience for public transportation: Nogizaka Station is 5 minutes on foot and Roppongi Station is 7 minutes.

What's nearby

  • Suntory Museum of Art - 2 min walk
  • Tokyo Midtown - 3 min walk
  • Billboard Live - 4 min walk
  • Roppongi Hills - 12 min walk
  • Akasaka Sacas - 13 min walk

Getting around

  • Shimbashi Station - 3 min drive
  • Nogizaka Station - 5 min walk
  • Tokyo (HND-Haneda) - 31 min drive

About this property

The Ritz-Carlton, Tokyo

5-star luxury hotel located in Minato
Tokyo Tower is located near The Ritz-Carlton, Tokyo, which provides shopping on site, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a massage, a body wrap and aromatherapy at The Ritz-Carlton Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Free in-room WiFi is available to all guests, along with a bar and a fitness centre.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • An electric car charging station, express check-out and a ballroom
  • A 24-hour front desk, a front desk safe and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 245 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Frette Italian sheets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with hydromassage showers and deep-soaking baths
  • 40-inch flat-screen TVs with premium channels and DVD players
  • Daily housekeeping, desks and phones

Awards and affiliations

The Ritz-Carlton, Tokyo is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 6000 per night; includes in/out privileges)
  • Valet parking on site (JPY 6000 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 4500-10000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Towers
  • Azure 45
  • The Lobby Lounge and Bar
  • Hinokizaka

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Portable bath seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Frette Italian sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch smart TV
  • TV/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Azure 45 restaurant is closed on Tuesdays.

Renovations and closures

The following facilities are closed on Tuesday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25056.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: JPY 20000 per night
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between JPY 4500 and JPY 10000 per person (approximately)
  • Self-parking fee: JPY 6000 per night (in/out privileges)
  • Valet parking fee: JPY 6000 per day
  • Rollaway bed fee: JPY 25056.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 4 years old are not allowed in the swimming pool, and guests under 15 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ritz-Carlton Tokyo Hotel
Ritz-Carlton Tokyo
The Ritz-Carlton, Tokyo Hotel
The Ritz-Carlton, Tokyo Tokyo
The Ritz-Carlton, Tokyo Hotel Tokyo

Frequently asked questions

Does The Ritz-Carlton, Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at 東京麗思卡爾頓酒店?

As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at 東京麗思卡爾頓酒店 on 8 Dec 2022 start from HK$6,362.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Tokyo?

Self-parking is available for JPY 6000 per night. Valet parking is available for JPY 6000 per day.

What time is check-in at The Ritz-Carlton, Tokyo?

Check-in is from 3:00 PM - 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Tokyo?

Checkout is at noon. Late check-out is available for a fee.

Where is The Ritz-Carlton, Tokyo located?

Located in Minato, this luxury hotel is steps away from Suntory Museum of Art and Tokyo Midtown. Billboard Live and Fujifilm Square are also within 5 minutes. Nogizaka Station is 5 minutes by foot and Roppongi Station is 7 minutes.

Can I cancel my reservation for free at The Ritz-Carlton, Tokyo and receive a full refund?

Yes, The Ritz-Carlton, Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Tokyo cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 385 out of 504 reviews" "
" "5 - Excellent 76%
Rating 4 - Good. 97 out of 504 reviews" "
" "4 - Good 19%
Rating 3 - Okay. 14 out of 504 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 6 out of 504 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 2 out of 504 reviews" "
" "1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Sidharth, ST BRUNO
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very big and comfortable. The staff went out of their way to help me with all my needs. The swimming pool and spa experience is heavenly. One of the best beds I’ve ever slept on. The view from the lobby and bar is breathtaking. This is an extraordinary hotel with amazing staff. I would like to especially thank Reika and a gentleman from Sri Lanka at the bar, who served us drinks and dinner. They are amazing people.
Stayed 3 nights in Nov 2022

5/5 Excellent

Jay, Tokyo
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. We totally spend great time while our time in your hotel.
Stayed 1 night in Oct 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Anakin
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Great location and amenities. What you’d expect from any ritz Carlton plus the attentiveness of Japanese hospitality services. Excellent time there.
Stayed 5 nights in Feb 2020

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Top level service and amenities. And the views were overwhelming.
Stayed 1 night in Feb 2020

5/5 Excellent

Jim, Scottsdale
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the Ritz, the name says it all. This hotel was as good as it gets, great staff, location. Service.
Stayed 1 night in Jan 2020

5/5 Excellent

Yonason
Stayed 1 night in Nov 2019

5/5 Excellent

BARRY
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

5/5 Excellent

Francesca
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo Trip!
The staff was incredible! Super helpful with exceptional service! Thank you for a wonderful stay!
Stayed 2 nights in Aug 2019

5/5 Excellent

rebecca
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019