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Maya Tulum by G Hotels

3.5 star property
Beachfront hotel with full-service spa and 24-hour front desk

Choose dates to view prices

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Restaurant
Bathroom
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
View from room
Maya Tulum by G Hotels, near Tulum Beach, offers true relaxation. Enjoy the rejuvenating spa, garden views from the terrace, and on-site designer stores. The outdoor pool has comfy sun loungers, and the multilingual staff is praised for their helpful service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is HK$1,715
HK$2,099 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Jungle View King

1 bedroom, premium bedding, minibar, in-room safe

Jungle View King

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
Hairdryer
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Jungle View Two Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Jungle View Two Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
Hairdryer
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

1 bedroom, premium bedding, minibar, in-room safe

Jungle View King Bed Minipool

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Bed

1 bedroom, premium bedding, minibar, in-room safe

Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

View from room

Oceanfront Two Double Beds Minipool

8.0 out of 10
Very good
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront King Bed Minipool

1 bedroom, premium bedding, minibar, in-room safe

Oceanfront King Bed Minipool

7.6 out of 10
Good
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jungle View Two Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Suite Jungle View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Mayan Villa House

1 bedroom, premium bedding, minibar, in-room safe

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Premium bedding
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Oceanfront Two Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
  • 269 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite King Oceanfront Minipool Jacuzzi

1 bedroom, premium bedding, minibar, in-room safe

Suite King Oceanfront Minipool Jacuzzi

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Premium bedding
Blackout curtains
  • 431 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King

1 bedroom, premium bedding, minibar, in-room safe

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
Hairdryer
  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Two Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Ocean View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
Hairdryer
  • 172 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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9.4 out of 10, Exceptional, 1,003 reviews
The price is HK$4,428
HK$4,428 total
includes taxes & fees
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About the area

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.0 km
  • Tulum National Park - 4 min drive - 2.9 km
  • Playa Paraiso - 9 min drive - 5.0 km
  • Playa Ruinas - 15 min drive - 6.4 km
  • Tulum Mayan Ruins - 15 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Kin Toh - ‬15 min walk
  • ‪Maya Tulum - ‬1 min walk
  • ‪Mirador by Azulik - ‬15 min walk
  • ‪Zamas Restaurant + Bar - ‬10 min walk
  • ‪La Eufemia - ‬1 min walk

About this property

Maya Tulum by G Hotels

Hotel remodelled in 2022 and located near Tulum Beach
Located close to Playa Ruinas and Tulum National Park, Maya Tulum by G Hotels provides a terrace, designer shops on-site and a garden. Treat yourself to a facial, a detox wrap or reflexology at Maya Tulum Spa, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and luggage storage
  • Coworking spaces, concierge services and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 51 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as safes and minibars.
Other amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • Ceiling fans and daily housekeeping

Similar properties

Exterior

Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 57 reviews
The price is HK$847
HK$1,048 total
includes taxes & fees
2 Nov - 3 Nov
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 1 floor
  • 51 buildings
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 500 per stay
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Does Maya Tulum by G Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Maya Tulum by G Hotels?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Maya Tulum by G Hotels on 9 Nov 2025 start from HK$1,715.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Maya Tulum by G Hotels pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 500 per stay and a fee of USD 50 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Maya Tulum by G Hotels?

Self-parking is free at this property.

What time is check-in at Maya Tulum by G Hotels?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at Maya Tulum by G Hotels?

Checkout is at noon.

Where is Maya Tulum by G Hotels located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Tulum Beach, Tulum National Park and Sian Ka'an Biosphere Reserve. Playa Ruinas and Tulum Mayan Ruins are also within 6 mi (10 km).

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Reviews

Maya Tulum by G Hotels Reviews

7.8

Good

8.2

Cleanliness

9.2

Location

8.4

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 195 out of 400 reviews
Rating 8 - Good. 78 out of 400 reviews
Rating 6 - Okay. 44 out of 400 reviews
Rating 4 - Poor. 35 out of 400 reviews
Rating 2 - Terrible. 48 out of 400 reviews

Reviews

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful spot to stay in Tulum!
Stayed 5 nights in Jul 2025

4/10 Poor

Dan Phillips

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel services & staff were good. Beach seaweed was horrible. No one was happy all allowed
Stayed 5 nights in Jul 2025

8/10 Good

Carlos G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two-room with plunge pool was great and spacious. The hotel is very organic and unique. My only complaint was the AC, it was difficult to get the mini split to get to a comfortable temperature. Beds were comfortable. Dining options are a little far. Transportation is expensive. Onsite restaurant is quite good and the staff are very friendly and knowledgeable.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The nearby restaurant, located inside de hotel’s facilities, is a nightmare due to noise during evenings and nights.
Stayed 3 nights in Apr 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not disclose that an environmental fee or a security deposit would be taken at point of arrival. They also stole my neck fan- and proceeded to lie to us about the beach being closed. How can you advertise a beach experience when there is no beach??
Stayed 6 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

A nice beachside resort. units included outdoor space and a hammock. No efforts were taken to clear the huge volume of sargassum which detracted from the beach. Taco restaurant was good. Included breakfast was minimalist, but menu items were generous and well made. Front desk staff was helpful. The crowd was generally younger (20-30s) with a few families. A pleasant getaway!
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has really everything you could want as well is extremely clean and well maintained. Loved the massage and the yoga class. Really a wonderful stay and would recommend to anyone travelling to Tulum!!
Stayed 1 night in Nov 2024

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not my first boutique hotel but this was by far the most dirtiest and uncomfortable place I'm would recommend this
Stayed 2 nights in Feb 2025

6/10 Okay

martha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service is very poor,not amability at all from the staff,same at the restaurant except the waitress he was very nice,the hotel is very nice but the experience was terrible at first
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
i love the location. the beach is stunning.
Stayed 5 nights in Apr 2024

8/10 Good

Tun Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room on the beach
Stayed 5 nights in Jun 2023

10/10 Excellent

Jasbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay here was amazing !!!!! The staff were all so sweet, constantly asking if we needed anything and always very polite. I would definitely recommend staying here. As the hotel in its self is beautiful.
Stayed 4 nights in Jun 2022

10/10 Excellent

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel and amazing boho vibe. Great service in the reception but the beach/pool restaurant had probably the worst service we have experienced as a guest. The rooms are really dark! No lights in the room
Stayed 4 nights in Dec 2024

6/10 Okay

Isabella

Liked: Staff & service, amenities, property conditions & facilities
My boyfriend and I got the Oceanfront king bed mini pool room. The initial room we got was not what we expected and was nowhere pictured on Expedia or their website. You can tell it was an older room and hadn’t been updated to the standards of their other rooms. We asked to be moved to the room we actually paid for and they moved us no problem. On our last night we did find a cockroach in our bathroom and there was a blood stain on our sheet. Note before booking that the AC isn’t that strong so the only cool area of the room will be the bed. Everywhere else is pretty hot. Other than that the 2nd room we got was super nice and I loved the private outdoor mini pool.
Stayed 4 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Perfect 👌
Stayed 8 nights in Jul 2024

4/10 Poor

Silvana

Liked: Property conditions & facilities
Disliked: Staff & service
Property is good, ocean view room is amazing but stuff at the beach club is inattentive, do not speak English, only feel people by the pool and restaurant and still you have to get up and ask for the check. They do not understand English. I asked for a simple glass and ice and they did not understand. Receptionists the only great one was Fernando, friendly and attentive, with great customer service.
Stayed 4 nights in Apr 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t recommend this hotel enough! The staff went above and beyond to make our honeymoon perfect! We had a couple request in regards to our room and they were prompt and made sure everything was great. Their breakfast may have been the best meals we had while staying in tulum. They have the most beach front compared to other hotels down the strip.
Stayed 5 nights in Aug 2022

4/10 Poor

Nizar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dim rooms, noisy and requires renovation. Water is not fresh and hot water was not available at some time. Bathroom and shower are not private cabinets with no windows but an inlet with a mesh net where you can hear the noisy road and beach all night. Last is the walking distance between cabins is sandy rather than having some concrete to facilitate movement and lessens the sand being carried to rooms, but that's just a personal preference.
Stayed 3 nights in Feb 2025

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the loud music played all day long and part of the night… Transportation to and from the hotel to the town was very expensive
Stayed 4 nights in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The staff were super helpful! Upon check in my boyfriend and I got a free upgrade which was awesome and everyone was so welcoming! Sadly during the stay, my boyfriend and I were in an accident and the staff were very accommodating to our needs and helped us out with everything like bringing extra towels, pillows, ice, and even pizza to our room one night because we couldn’t move. Amazing staff, amazing place! Can’t recommend this place enough!
Stayed 5 nights in Oct 2022

10/10 Excellent

SHALYNDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort! Absolutely amazing. The villa was really nice, my only complaint would be the ants in the kitchen. You have to clean up after yourself right away. Other than that everything was amazing from the food, drinks, ocean views and the pool. The atmosphere is very tropical lots of trees which I love. The staff was very polite and nice. Five Stars
Stayed 4 nights in Nov 2023

10/10 Excellent

Celine M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and suite we selected was phenomenal. We stayed in suite 1, king room with private pool, a hot tub, and on the water. Front desk was super helpful, answered texts extremely fast, and were pleasant to deal with. The seaweed mentioned is a problem everywhere and not just a this hotel problem. We didn’t even smell it in our suite, or while in our pool. We will absolutely stay here again, just be aware that the restaurants around are very pricy but there’s very reasonable pricing on the local food delivery website.
Stayed 3 nights in Jun 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Private Oasis

The place was awesome! It is still being renovated and a few things not available yet. We choose a time when there is seagrass so educate yourself to the months it arrives. Nevertheless, we love our room and the style of the hotel. It is such a cool concept with the individual palapa style rooms and yet a flare of contemporary. The rooms are private and romantic. Warning taxis are expensive so rent a bike or get a car.
Stayed 3 nights in Aug 2022

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities
Customer service could be better. They were not as accommodating. Also, toilet had to be flushed 3 times for it to be fully flushed.
Stayed 2 nights in Jul 2024

8/10 Good

Kari

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Maya tulum

The hotel charged a $50 fee for a second person, since when I searched it defaulted to one person. I would understand if I had extra people but 2 per room isn’t unreasonable. They also provided an upgrade but the $50 charge took away from that experience in the fact that I felt like I was forced to pay for a more expensive room. Overall great hotel, clean rooms and comfortable beds. Beautifully decorated.
Stayed 1 night in Jan 2023