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Motto by Hilton Tulum

4.5 star property
Luxury hotel connected to a shopping centre in Zama with 2 restaurants

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Motto by Hilton Tulum

Exterior
2 outdoor pools, pool cabanas (surcharge), pool loungers
Minibar, in-room safe, individually decorated, individually furnished
Couples’ dining
2 outdoor pools, pool cabanas (surcharge), pool loungers
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
The price is HK$742
Price available on 2024/07/02

Explore the area

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760
  • Popular LocationTulum National Park1 min walk
  • Popular LocationTulum Mayan Ruins8 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationPlaya Paraiso12 min drive

Most relevant reviews

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8/10 Good

alfred
Jun 15, 2024
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Room options

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

Minibar, in-room safe, individually decorated, individually furnished

1 Queen, Mobility/Hearing Accessible 3X3 Shower

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop level and view

Minibar, in-room safe, individually decorated, individually furnished

Bunk beds - 1 Twin over 1 Queen, Rooftop level and view

  • 162 sq ft
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

Minibar, in-room safe, individually decorated, individually furnished

Bunk beds - 1 Twin bed over 1 Queen bed

  • 162 sq ft
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

Minibar, in-room safe, individually decorated, individually furnished

Flex Room, 1 Queen Wall Bed, Rooftop Level

  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Accesible 3X3SH Rooftop level and View.

Minibar, in-room safe, individually decorated, individually furnished

1 Queen Accesible 3X3SH Rooftop level and View.

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Bed Junior Suite

55-inch flat-screen TV with digital channels

1 Queen Bed Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Flex Room with 1 Queen Wall Bed

Minibar, in-room safe, individually decorated, individually furnished

Flex Room with 1 Queen Wall Bed

  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Minibar, in-room safe, individually decorated, individually furnished

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

  • 162 sq ft
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Flex, 1 Queen Wall Bed Rooftop Level and View

Minibar, in-room safe, individually decorated, individually furnished

Flex, 1 Queen Wall Bed Rooftop Level and View

  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accesible 3X3 Shower Rooftop Level and View

Minibar, in-room safe, individually decorated, individually furnished

1 Queen, Mobility/Hearing Accesible 3X3 Shower Rooftop Level and View

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

Minibar, in-room safe, individually decorated, individually furnished

1 Queen bed Rooftop Level

  • 162 sq ft
  • Sleeps 2
  • 1 Queen Bed

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HK$588 total
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About the area

Tulum

Located near the beach, Motto by Hilton Tulum is in Zama neighbourhood and is connected to a shopping centre. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 1 min walk
  • Tulum Mayan Ruins - 8 min drive
  • Las Palmas Public Beach - 9 min drive
  • Playa Paraiso - 12 min drive
  • Playa Ruinas - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪El Capitán - ‬9 min walk
  • ‪Rossina Cafe - ‬15 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Coati Café Tulum - ‬16 min walk
  • ‪Boston’s - ‬11 min walk

About this property

Motto by Hilton Tulum

Luxury hotel near Tulum Mayan Ruins
You can look forward to a poolside bar, a rooftop terrace and an art gallery on-site at Motto by Hilton Tulum. Adventurous travellers may like the cycling at this hotel. Treat yourself to spa services, such as a hot stone massage, a body treatment or a facial. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools with cabanas and sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and coffee/tea in reception
  • A 24-hour front desk, a lift and outdoor furniture
  • Guest reviews say good things about the pool and helpful staff
Room features
All 115 individually furnished rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to amenities such as free WiFi and sound-insulated walls. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rainfall showers, hairdryers and shampoo
  • 55-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-30 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Art gallery
  • Bike rentals
  • Bike parking
  • Designer shops
  • Fitness centre
  • Shopping centre
  • Spa services

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 150
  • Front entrance ramp
  • Step-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 55, per pet, per day, plus a deposit of USD 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 23.20 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 55 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Motto by Hilton Tulum?

As of 20 Jun 2024, prices found for a 1-night stay for 2 adults at Motto by Hilton Tulum on 2 Jul 2024 start from HK$742.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Motto by Hilton Tulum pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 300 per stay and a fee of USD 55 per pet, per day. Service animals are exempt from fees.

How much is parking at Motto by Hilton Tulum?

Self-parking is free at this property.

What time is check-in at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Motto by Hilton Tulum?

Checkout is at noon.

Where is Motto by Hilton Tulum located?

Located in Zama, this luxury hotel is steps away from Hunab Lifestyle Center and Tulum National Park. Tulum Mayan Ruins and Tulum Beach are also within 3 miles (5 km).

Motto by Hilton Tulum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 132 reviews" "
Rating 8 - Good. 35 out of 132 reviews" "
Rating 6 - Okay. 12 out of 132 reviews" "
Rating 4 - Poor. 8 out of 132 reviews" "
Rating 2 - Terrible. 9 out of 132 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

alfred

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andres, Giri, Sofia and another guy on the morning to evening shift, amazing individuals. They helped us so much. The staffs upstairs at the pool were incredible. They are all so kind, so nice and very accommodating. I could really go on and on about the staff. The staffs that cleaned my room. Organized it so well, I called my mom and told her 😂. Lots of love for that place
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property- every one was super nice and friendly
Stayed 4 nights in May 2024

10/10 Excellent

Dixa Arleni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was beautiful, wish the hotel menu had more options and better drinks nonetheless it was an amazing experience and will go again
Stayed 5 nights in Apr 2024

10/10 Excellent

Pedro, Las Vegas

Stayed 1 night in May 2024

10/10 Excellent

Shaquille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Marquila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! The staff was friendly, the property was clean, and close to a lot of tourist attractions. The parking garage was supervised. The food was great!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food , the smell of the hotel , the people is just amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Doha

Stayed 1 night in Apr 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024