Vienna Vienna Music Society Hotels

"The room is very clean. Staff are very friendly and helpful. However there was no air conditioning when I was there even though outside temperatures were 25-27 Celsius. During the day and night the heat was running. Had to try to sleep with the windows open which was not very convenient. "

"Disappointed that when we emailed the hotel 3 or 4 days before arrival to book dinner on the first evening along with the request for some sight seeing tips ! We never received a reply, on arrival it was obvious why , the restaurant was closed for lunch and dinner because “ they were taking an inspirational break “ breakfast was just okay !! However staff and location of the hotel ( for sight seeing ) were excellent, I don’t think a hotel should have a 5* rating without a fully working restaurant!!!!!! PS, the rooms were very clean and comfortable!"

"If you’re visiting Vienna for a day or a week this hotel is perfect! Everyone on the staff from the front desk to the coffee bar, to the rooftop bar/restaurant and everyone in between were amazing! Welcoming, kind, respectful, friendly! Great location for exploring the city and enough outside for a quiet evening. We can’t thank everyone enough. "

"Friendly welcome. I had a room with a balcony which was lovely. The rooms are clean and nicely finished. They have a small kitchen area too. "

"Very clean and pleasant. Comfy bed, but it creaked when you got up. The breakfast, mmmh, not so good, rather poor, I think they could improve it."

"As soon as we got to our room, we realized the air conditioning wasn’t working. I called the front desk and they advised it was broken for everyone and would not be fixed for 1-2 days. No mention of this upon arrival. It was 78 degrees outside so no relief from opening the windows. I asked what they were doing for compensation and after talking to their manager they offer 36 euros. I told them we would have stayed elsewhere had we known and asked for our breakfasts to be comped but they refused. Poor customer service for a newly opened hotel. "

"Very nice rooftop breakfast restaurant with high quality and excellent service. "

"The shower was incredibly therapeutic. The bed was very comfortable. The blackout room and quiet neighborhood combined for a great sleep."

"Excellent location and very nice place to stay"