Birmingham Vintage Trains Hotels

"Really nice hotel in a great location. Staff were very friendly and helpful. Shower was a bit dated with tiled flooring and sliding doors that weren’t on their rails correctly but the rest of the room was great."

"Great location and very comfortable stay. The rooms are very clean and the breakfast options are great - would definitely stay there again "

"Rooms clean staff great "

"Clean everywhere and such a divine scent as soon as you get through the revolving doors. Welcoming and friendly staff. Was upgraded to a king from twin beds which was good. Great selection of options for breakfast. Early supper of gammon steak and fries and tomato, avocado and mozzarella salad with chili and ginger chicken skewers was lovely. Passion fruit posset was gorgeous. Made for a a lovely pre- theatre treat. Nice cocktails too made for a lovely, relaxing and memorable stay. "

"As lovely as the hotel looked and as central as it was, it was not in a nice area. The staff were very friendly and helpful. Even though on the 11th floor, it was still noisy in the room. There were ear plugs provided with a note from the hotel, but they didn’t really help with the constant noise from outside. There were also holes in the curtains."

"Welcoming staff, beautiful hotel"

"Everything was perfect. Zero faults found. "

"The hotel is in the ‘Clean Air Zone’. There was no mention of this inside the hotel, nor did ANY staff mention it. A simple word to go online to enter my car registration would have cost me £8 p/day. Instead, a month later, just before my son’s 16th birthday, I received THREE £60 late payment fines. If not paid within 12 days, each would DOUBLE. I had no choice but to pay. I called Birmingham City Council and was on hold for an hour, only to be told that they couldn’t deal with it and they put me through to another number which CUT ME OFF. I was in Birmingham for my uncle’s funeral. I arrived Thursday, the funeral was Friday and I left Saturday morning. Hence, 3 fines. The hotel is in a very bad area. There is a large derelict building opposite that has broken windows and graffiti all over. We walked to a local convenience store only to be approached by young foreign men that were bothering us. The car park is tiny but always got the last space. The room had a long corridor leading to it and carpet in the corridor was old, dirty and smelled foisty. The room was above the bar which played LOUD music AFTER midnight. DID NOT SLEEP AT ALL. Could hear people snoring in other rooms. Main light in the room did not work. We had to get ready for the funeral by the bed light with NO SLEEP. There were only 2 small toilet rolls between 2 of us for Thur/Fri/Sat. Clean sheets BUT cleaning staff leave clean towels on the dirty corridor carpet outside. Best thing were the pub staff!"

"Yes"