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Malmaison Birmingham

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Indoor spa tub
Havana Signature Suite | Living area | LCD TV
Club Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Overview of Malmaison Birmingham

Malmaison Birmingham

4-star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
1 Wharfside, Birmingham, England, B1 2JR

Explore the area

  • Popular LocationBullring Shopping Centre10 min walk
  • Popular LocationArena Birmingham13 min walk
  • Popular LocationHagley Road16 min walk
  • AirportBirmingham (BHX)28 min drive

Room options

About this area


Malmaison Birmingham is located in Birmingham City Centre, a neighbourhood in Birmingham, and is in the entertainment district and near the airport. The Alexandra and Birmingham Hippodrome are cultural highlights, and travellers looking to shop may want to visit Broad Street and Shopping District. Thinktank Birmingham Science Museum and LEGOLAND® Discovery Centre are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • The Mailbox - 1 min walk
  • The Alexandra - 4 min walk
  • Bullring Shopping Centre - 10 min walk
  • Arena Birmingham - 13 min walk
  • Hagley Road - 16 min walk

Getting around

  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 28 min drive

About this property

Malmaison Birmingham

4-star boutique hotel in the heart of Birmingham City Centre
Close to Broad Street, Malmaison Birmingham provides dry cleaning/laundry services, a bar and a fitness centre. For some rest and relaxation, visit the sauna, and indulge in a body wrap, a Swedish massage or a manicure/pedicure. The on-site local cuisine brasserie, The Brasserie, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
Additional perks include:
  • Full breakfast (surcharge), luggage storage and wedding services
  • A 24-hour front desk, smoke-free property and a lift
  • A banquet hall, tour/ticket information and concierge services
  • Guest reviews say good things about the bar and central location
Room features
All guest rooms at Malmaison Birmingham have thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.



Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 0.1 mi (GBP 16.80 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 18 for adults and GBP 9 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie
  • Malbar

Things to do

  • Fitness centre
  • Sauna
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities


  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (3034 square feet)


  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds


  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle


  • Desk
  • Iron/ironing board
  • Phone

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Check-in from 3 PM - midnight
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Off site parking fee: GBP 16.80 per day (0.1 mi away; open 24 hours)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Malmaison Birmingham Hotel
Malmaison Birmingham
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

Is Malmaison Birmingham pet-friendly?

Yes, Malmaison Birmingham allows dogs (limit 1 per room). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at 馬美遜伯明翰酒店?

As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at 馬美遜伯明翰酒店 on 16 Oct 2022 start from HK$693.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Malmaison Birmingham?

Check-in is from 3 PM - midnight.

What time is check-out at Malmaison Birmingham?

Checkout is at 11:00 AM.

Where is Malmaison Birmingham located?

Located in Birmingham City Centre, this eco-friendly hotel is within a 10-minute walk of Shopping District and Broad Street. The Mailbox and The Alexandra are also within 5 minutes. Birmingham (QQN-New Street Train Station) is 6 minutes by foot and Birmingham New Street Station is 8 minutes.

Can I cancel my reservation for free at Malmaison Birmingham and receive a full refund?

Yes, Malmaison Birmingham offers free cancellation on select room rates, because flexibility matters! Please refer to Malmaison Birmingham cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 579 out of 1002 reviews
5 - Excellent 58%
Rating 4 - Good. 262 out of 1002 reviews
4 - Good 26%
Rating 3 - Okay. 102 out of 1002 reviews
3 - Okay 10%
Rating 2 - Poor. 37 out of 1002 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 1002 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



5/5 Excellent

Robert J Vanden
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, boutique hotel in a great location. Will definitely return!
Stayed 1 night in Sep 2022

5/5 Excellent

Douglas W
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean and very Central.
Stayed 3 nights in Sep 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated hotel very central for all amenities great Harvey Nichols store just next door & wonderful coffee shops & restaurants very close great canal views & lots of restaurants
Stayed 1 night in Sep 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is central and has easy access to shopping
Stayed 1 night in Sep 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel and convenient for the city centre, but I had a air conditioning leaking water into the room all night
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location is excellent . The staff really friendly, hotel cleaners so helpful. Location close to canals as well as central Birmingham. I wish I could have stayed longer.
Stayed 4 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly helpful staff. Attentive but not intrusive. Breakfast and bar staff all friendly and helpful.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a great central location a couple of mins walk from the train station. Lovely large rooms. Lots of restaurants in shopping centre next door
Stayed 1 night in Jul 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a short but wonderful stay. The hotel was lovely and the room was great too. It was spacious and clean and the bed was really comfortable. The air conditioning worked fine and the water pressure in the shower was good too. I wish they had flatter pillows, but admittedly I didn't call and ask for any!
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the reception desk was extremely friendly and helpful. We were extremely appreciative of his excellent customer service skills.
Stayed 1 night in Jul 2022