West Chester Pet-friendly Hotel

"I recently stayed at the Kimpton Hotel Palomar Philadelphia by IHG for a birthday celebration, and I was so impressed by all the little touches—like the chocolate treat in our room and the late checkout, which was such a generous gift. After leaving, I realized I had accidentally left behind an item I’ve had since childhood. I didn’t notice until I was already back at school, and both my mom and I called desperately, hoping it hadn’t been thrown away. When I finally reached the right department, they immediately reassured me that they had it. I drove back that night to pick it up, and not only was it returned to me with a smile—they had washed it as well. That meant the world to me. Thank you for going above and beyond. Exceptional service and genuine care!"

"Fabulous staff and super clean. We especially loved the drawer and closet space! We will stay again "

"Everything was am amazing trip"

"It was 6:30am I only wanted a coffee and the server asked for my beverage comp card yet coffee is free in the lobby. I did not have a problem paying for it. It was kind of her but she left a family with a child waiting while asking me to look for the comp card on the 19th floor. "

"Amazing room, excellent property, fantastic customer service, and a very good bar. A+ all around"

"Great product in the bathrooms, clean. Check-in was amazing!"