Search Resorts in Westland

"We may have arrived on an off day, but our check-in process was terrible. There was a line the entire length of the lobby after 4 pm (when check out started). The front desk staff were not communicating with the line as to the reason of the delays. It then turned out that many guests with reservations through expedia did not actually have rooms reserved, with no help from the hotel. Luckily our reservation was still valid. The mobile key they send to your mobile phone then did not work for an additional 15 minutes, making the check-in process stressful and over 1.5 hours. The room itself was clean and nice, but the block where the entrance of the hotel was felt pretty unsafe. Unfortunately, don't think we'll be returning. "

"The staff is lovely. That’s the only good part. The hotel doesn’t look anything like the photos. Our room was dirty. I wish I could upload a p"

"The staff is always polite and helpful. The morning breakfast is stocked and hot. My only suggestion is to have a third breakfast meal in rotation. If you stay long enough, it can become monotonous."

"The doorman is awesome!"

"I wouldn't know the condition of the hotel as I did only stayed there for 10 minutes. I can tell you that communication with the phone through Hotels.com was unacceptable because nobody answered the phone. I can tell you communication I can tell you that if you consider renovations painted over the walls that are deteriorating in the hallway 2 feet from the floor that's not renovation. I can tell you of the giant holes that are in the P Stone sprayed cement roof. I guess that's what it is or overhangs that have giant holes in them are not renovations. I can tell you that spraying gray paint over the entire building where the brick has a chair rated along with the air conditioning systems is not a renovation. I don't know what else you want me to tell you the property is in very very disarray hence severely needs major work if not, possibly demolition in starting overManager didn't happen until eight hours later."

"It was just OK. Breakfast was kind of pricey and only average food."

"The room was clean and comfortable. Location and free parking are great."

"Room was clean and tidy. It was smaller but very comfortable! The bathroom was very cool, we loved the shower."

"Very quiet rooms. Helpful staff. Great location"