巴塞羅瑪雅殖民風酒店 - 全包式是否設有泳池？

是，此住宿設有室外泳池及兒童泳池。泳池 09:00–19:00 開放。

巴塞羅瑪雅殖民風酒店 - 全包式是否寵物友善住宿？

否，此住宿恕不接待寵物。

巴塞羅瑪雅殖民風酒店 - 全包式的泊車位收費多少？

此住宿提供免費自助泊車服務。

巴塞羅瑪雅殖民風酒店 - 全包式的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：任何時間。此住宿有提供提前入住服務，並酌量收費 (視乎客房供應情況而定)。

巴塞羅瑪雅殖民風酒店 - 全包式的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務 (視乎客房供應情況而定)。

巴塞羅瑪雅殖民風酒店 - 全包式是否提供全包式禮遇？

是，此為全包式住宿。活動包括滑浪風帆、浮潛、橡皮艇等。

巴塞羅瑪雅殖民風酒店 - 全包式位於哪裡？

此住宿位於艾克斯普哈的海灘，距離肯達志生態園和水晶灰岩坑不到 10 分鐘腳程。西普哈海灘和阿范特拉斯港碼頭亦位於 5 公里內。

巴塞羅瑪雅殖民風酒店 - 全包式艾克斯普哈區

Q: 巴塞羅瑪雅殖民風酒店 - 全包式是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 巴塞羅瑪雅殖民風酒店 - 全包式的泊車位收費多少？

此住宿提供免費自助泊車服務。

關於鄰近區域

艾克斯普哈的巴塞羅瑪雅殖民風酒店 - 全包式既在市郊內，又在位處海灘位置。自問好動的你，一定要到訪阿范特拉斯港碼頭及艾庫瑪爾生態中心！如果想盡賞此區的自然風光，還可以探索肯達志生態園及水晶灰岩坑。查克穆爾天然井及西普哈海灘是旅客推介的另外兩個好去處。不妨稍花時間，探索此區的好玩活動，例如高爾夫球、滑浪風帆及滑雪節目。瀏覽我們的艾克斯普哈旅遊指南

10/10 優異

Joanne

親子同遊

2026 年 1 月 5 日

讚好：整潔度、設施服務和住宿狀況

perfect resort for families with young children!

於 2025 年 12 月住了 7 晚

4/10 欠佳

Alaa

家人同遊, 多人同遊

2026 年 1 月 4 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

The food was so bad. Almost every person in my group had food poisoning. The staff English is very poor. The main bathrooms in the hallway was smelly. No first aid….so bad resort and will never go there again

於 2025 年 12 月住了 7 晚

8/10 不錯

Aman Aniket

2026 年 1 月 4 日

讚好：整潔度和設施服務

We had a good time at the resort overall, especially when it came to relaxing by the water. The property is very large, with plenty of space to swim in the pools or ocean and lots of room to lounge by the beach or poolside. The beach itself was excellent; the water was crystal clear and we were able to see plenty of fish very close to shore, which made swimming there a highlight of our stay. There is no shortage of activities, with options like tennis, pickleball, a bowling alley, go-karting, and a casino, and we also enjoyed the nightly live shows at the theater. On the downside, the whole property felt somewhat dated, especially the rooms. Even though the beds were advertised as queen size, our room had two twin beds, and when we requested a king, the only option offered was a ground-floor room, despite having paid for a superior category. Service around restaurant reservations was also frustrating: there was only one person handling bookings for the à la carte restaurants, which led to a very long line, and by the time it was our turn, there were no spots left for any night of our stay. The buffet food was very mediocre; over four days, not a single dish stood out or felt memorable. If your priority is simply to relax at a beautiful beach and enjoy the pools and you are not too concerned about food quality, you will likely not be disappointed here.

於 2025 年 12 月住了 3 晚

6/10 一般

Manal

家人同遊, 多人同遊

2026 年 1 月 4 日

讚好：設施服務和住宿狀況

不滿：職員與服務

99% of the staff do not speak English. Half of Our group of 19 got food poisoning Open buffet; the food is recycled and clearly not fresh . Issues with the smell of the washroom of the lobby smelled like throw up. No proper first aid kit and no one to communicate with due to language barrier. The room was nice and clean The landscape and the beach are excellent.

於 2025 年 12 月住了 7 晚

10/10 優異

Ruslan (Jersey City)

家人同遊

2026 年 1 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Stayed Dec 21–29 and had an awesome week. Room was cleaned well every day and the whole place is super tidy. The beach is gorgeous - soft sand, clear water - and we ended up walking a ton because the resort is big but easy to get around. Pools were clean and never felt packed; plenty of chairs and a fun swim-up bar. Staff were friendly everywhere (check-in, restaurants, housekeeping). Lots of food options and the bar was well-stocked - good wine and solid spirits, not just the basics. We felt safe on the property and beach the whole time. Only heads-up: it’s a large complex, so expect some walking. Overall, excellent stay and great value -would happily come back :-)

於 2025 年 12 月住了 8 晚

10/10 優異

Andrew

家人同遊

2026 年 1 月 2 日

讚好：整潔度、設施服務和住宿狀況

Staff was very nice... kept place very clean. Lots of things to do. Nice beach with tons of palm trees for shade 😎... multiple buffets with good food. The restaurants were very delicious and staff very courteous. Would recommend for families or couples alike.

於 2025 年 12 月住了 8 晚

4/10 欠佳

Marilu

家人同遊, 親子同遊, 伴侶同遊

2026 年 1 月 2 日

讚好：整潔度和住宿狀況

不滿：設施服務

La comida del bufete es bastante mala La oferta de calor de reservar en restaurantes distintos para cenar es falsa ya que todo está reservado desde el día que llegas El servicio al cliente es pobre no tienen ningún tipo de actitud para facilitar la estancia de sus clientes. No regreso jamas

於 2025 年 12 月住了 6 晚

6/10 一般

Christopher christopher (quispamsis)

家人同遊

2026 年 1 月 1 日

讚好：整潔度和住宿狀況

Room was great, staff great and resort was in in fantastic shape. The only real negative that will stop us from ever returning in the process of booking dinner reservations. We stayed at the Maya Tropically a year ago and this Christmas at Maya Colonial . Unless you are premium level the reservations are non existent and very hard to get us you want 9:30pm every night. Holding back Reservations for VIP guests is a very poor decision as many visitor like ourselves will not return. I will be writing an email to management in the Barceló corporation to discuss our dissatisfaction. Everyone just apologized but no one ever tried to help. We visit Mexico from Isla Mujieres to Tulum multiple times a year. There is other resort that we have visited that has such a short coming as Barcelo for booking dinner reservations. This is very unfortunate situation for the Barcelo chain to have these concerns.This needs immediate correction for guests

於 2025 年 12 月住了 7 晚

6/10 一般

Jennalyn

親子同遊

2025 年 12 月 31 日

讚好：設施服務和住宿狀況

Beautiful resort with an abundance of activities that go into the late nights so you won't get bored. The beach was stunning, the pools were amazing, buffet and bar foods were suprisingly more than average. I've been at other all inclusive hotels and usually buffet is nothing special. Even the special restaurants were top notch food and didn't taste like the same stuff you'd get from the standard buffet, which sometimes they are from other hotels. So why the 2 stars dropped? Customer service and rooms. The hospitality and friendly demeanor is just not there. Not all, as I encountered some great staff, but sadly there were more lacking with that work ethic. The rooms are not well kept. Faucets, sinks and p-traps leak, the drains overflow, the vents are caught with dust, coverings on chairs and some paint peeling off, the tv is working but damaged screens. We had a major leak in our original room that was pouring out black mold and requested to move. The next room we moved into was cleaner and slightly more maintained. So it seems, this is random and we just had the unfortunate case of getting a bad room. TV still had damaged screen and the sink leaked at the edges. We were just careful not to let the water reach the overflow. So be prepared to get some hiccups and simply ask to move. We atleast did not receive any pushback from the concierge and our request was granted.

於 2025 年 12 月住了 10 晚

10/10 優異

Philip

2025 年 12 月 29 日

於 2025 年 12 月住了 10 晚

4/10 欠佳

Deborah

家人同遊

2025 年 12 月 29 日

不滿：設施服務

Our room was damp and moldy. We eventually got them to give us a better room for the last two nights of our stay. The sunrises were spectacular, the beach was wonderful. The food was descent. Booking anything with the hotel staff was challenging, everything took very long. I won’t go back there.

於 2025 年 12 月住了 10 晚

10/10 優異

Galina

多人同遊

2025 年 12 月 26 日

讚好：整潔度、設施服務和住宿狀況

Great resort with good room and restaurant service and

於 2025 年 12 月住了 9 晚

10/10 優異

Gerardo Campos (London)

家人同遊

2025 年 12 月 24 日

讚好：整潔度、設施服務和住宿狀況

Amenities are great, the staff very nice and friendly, the beach is amazing. Food is Ok. Great tennis and paddle court

於 2025 年 12 月住了 6 晚

10/10 優異

Michal

2025 年 12 月 21 日

於 2025 年 12 月住了 8 晚

10/10 優異

Joanna

家人同遊, 親子同遊, 伴侶同遊, 多人同遊

2025 年 12 月 15 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We loved the grounds of the hotel, lots of space, something for everyone, from quiet to entertainment areas. I would recommend to everyone, families, friends or couples will enjoy

於 2025 年 12 月住了 9 晚

10/10 優異

Rosario Quintana

親子同遊

2025 年 12 月 15 日

讚好：整潔度、設施服務和住宿狀況

El personal muy amable y la estancia en general muy buena

於 2025 年 12 月住了 4 晚

10/10 優異

Margarita

2025 年 12 月 13 日

於 2025 年 12 月住了 3 晚

6/10 一般

Rudy

親子同遊

2025 年 12 月 11 日

讚好：整潔度、設施服務和住宿狀況

The rooms are too loud. It was around 1am and you can hear people outside our room talking loud and the room above us, we would constantly hear what sounded like a chair dragging on the floor. We arrived early and they didn’t try to accommodate an early check in. They just said we had to wait. So we waited and at 3pm, check in time, they said the room was still not ready. You would think that since they know we are there early our room would have been one of the first taken care of. After telling them, it was our 5th time being at the resort, you would think they would be thankful and even give you some sort of upgrade. But they don’t really care. The food at the buffets was okay, and the food at the grills was not the best. But the restaurants food was really good.

於 2025 年 11 月住了 6 晚

4/10 欠佳

Garry Lee

伴侶同遊

2025 年 12 月 9 日

讚好：整潔度和設施服務

The rooms at this property have a bad odor, probably a combination of the high humidity and the resort itself is surrounded by trees, making it very damp. I think the Colonial might be the oldest in the group. The food had much to be desired, oddly the best meal I had was creating my own hamburger. The beach and pool areas where amazing. This resort is one of several on the same property, the Palace or Riviera might have been a better choice. This changed my option of an all inclusive resort, I think it might be better to choose a non-inclusive resort and have more control over what you can eat, the quality of the food, and the atmosphere. There isn't anything close to the resort so you would have to travel to get to other restaurants, bars, entertainment, etc. You do have the option to go to the other resorts on the property for some things, but we found it was more of the same. TIP: the surf is a bit rocky so either find a good spot or bring water shoes.

於 2025 年 11 月住了 5 晚

10/10 優異

Joseph

2025 年 12 月 2 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I loved 💜 the Angels and being around the staff reminded me of little Angels 👼. Very kind, very nice, and sweet. The Colonial is my favorite property so far that I’ve stayed at. Can’t wait to comeback in February.

於 2025 年 11 月住了 3 晚

8/10 不錯

Vanessa (Haverhill)

家人同遊

2025 年 11 月 29 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

It was very nice and clean . I can see myself visiting again

於 2025 年 11 月住了 4 晚

10/10 優異

Zaid

2025 年 11 月 29 日

讚好：整潔度、設施服務和住宿狀況

Nice

於 2025 年 11 月住了 5 晚

2/10 很差

Ahmed El

親子同遊

2025 年 11 月 29 日

讚好：整潔度

Got bumped from the hotel I booked "colonial" to another hotel inside the same resort "beach" without any warning ahead of time. Also, no clear policy on how rooms get assigned, we arrived very early in the morning so even in the case of overbooking which is the hotel's fault, I should have had priority. The food and entertainment at beach was clearly inferior than colonial. The room itself was ok with some issues with the shower head but the cleaning staff are excellent. The only bright spot in the check in experience is that the "beach" hotel reception let us check in early

於 2025 年 11 月住了 6 晚

6/10 一般

Sungho (Frankfort)

2025 年 11 月 29 日

於 2025 年 11 月住了 5 晚

10/10 優異

Chelsea Rochelle

家人同遊

2025 年 11 月 20 日

讚好：整潔度、設施服務和住宿狀況

Wonderful resort for a family vacation! The staff was friendly and helpful, the rooms were current and clean, and the buffet had a great selection for adults and kids. The pools were well-maintained, and not too cold! Swimming with the turtles daily was a huge highlight. The resort is also close to several cenotes that you can visit. Many amenities to keep kids entertained, plus the great beach, will have us coming back.

於 2025 年 11 月住了 7 晚

巴塞羅瑪雅殖民風酒店 - 全包式

Barceló Maya Colonial - All Inclusive

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