This is a very nice hotel but not up to the Hilton standards that you might expect. Overall, the staff are great and the room was nice but the hotel feels like it needs a little more polish.
Steven
於 2025 年 7 月住了 4 晚
8/10 不錯
David
2025 年 7 月 31 日
讚好:整潔度、設施服務和住宿狀況
The hotel is great and a good location. But the check in process requires you to fill in a form which is basically an information trawling exercise to get you to give Hilton hotels your email , address and so on. Just refuse to fill it in, there is no need for them to have your details or send you spam.
David
於 2025 年 7 月住了 2 晚
8/10 不錯
Nck
商務旅客
2025 年 7 月 30 日
讚好:職員與服務、設施服務和住宿狀況
Parking was too expensive
There should be a deal for people staying at the hotel, if they have to park across the road
Nck
於 2025 年 7 月住了 2 晚
6/10 一般
Ezra (Villahermosa)
2025 年 7 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Ezra
於 2025 年 7 月住了 1 晚
8/10 不錯
Sarah Alma
家人同遊
2025 年 7 月 22 日
讚好:整潔度
The absence of air conditioning. Coming from North America and arriving at York on a very
humid day first thing I was looking for was to turn on the air conditioner. I realized now that’s one luxury not common in UK.
Sarah Alma
於 2025 年 7 月住了 2 晚
8/10 不錯
JOSE HERNAN
家人同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bien ubicada con buen servicio, vale la pena. Solo un poco caliente el cuarto
JOSE HERNAN
於 2025 年 7 月住了 1 晚
4/10 欠佳
Gillian
家人同遊
2025 年 7 月 19 日
不滿:整潔度、職員與服務和住宿狀況
This was an awful hotel. Our room was boiling hot. It was dusty, desperately in need of refurbishment, with a blocked bath. So disappointed. It was expensive and I feel totally fleeced. I complained at the time and asked to be moved. They were fully booked. I’ve stayed at many Hilton hotels, but none like this - ever. Don’t waste your money. Go somewhere else.
Gillian
於 2025 年 7 月住了 1 晚
6/10 一般
Moronke
家人同遊
2025 年 7 月 19 日
讚好:整潔度
The check in was charmless and abrupt. That said, Felix who cooks the omelettes in the breakfast room was lovely, as was the gentle man from Nepal who also works in the breakfast room,
Moronke
於 2025 年 7 月住了 1 晚
4/10 欠佳
manuel
家人同遊
2025 年 7 月 14 日
不滿:設施服務和住宿狀況
No air conditioning in the rooms, was a sauna, impossible to stay. Old rooms, bad room. Not worth the price
manuel
於 2025 年 7 月住了 2 晚
8/10 不錯
Howard
2025 年 7 月 8 日
It was good
Howard
於 2025 年 7 月住了 1 晚
10/10 優異
JORGE (ZAPOPAN)
2025 年 7 月 4 日
讚好:整潔度和住宿狀況
JORGE
於 2025 年 6 月住了 2 晚
8/10 不錯
Howard
2025 年 7 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lot of the attractions are situated around the Hilton which for me,makes it a very good choice.
Howard
於 2025 年 6 月住了 2 晚
2/10 很差
Sarah
2025 年 6 月 27 日
Sarah
於 2025 年 6 月住了 1 晚
10/10 優異
Bethany
2025 年 6 月 26 日
讚好:整潔度、設施服務和住宿狀況
Great location
Bethany
於 2025 年 6 月住了 1 晚
10/10 優異
Jessica (Gibsonia)
親子同遊
2025 年 6 月 24 日
讚好:整潔度、設施服務和住宿狀況
The location was super convenient and centralized, so we were able to do everything by walking. The staff was flexible and helpful - we got in in a time crunch (we were rushing to make a walking ghost tour), and they let us park our car and run out to the tour without any fuss. It was greatly appreciated and made our evening!
Jessica
於 2025 年 6 月住了 1 晚
10/10 優異
Steven
2025 年 6 月 22 日
讚好:整潔度、設施服務和住宿狀況
Steven
於 2025 年 6 月住了 3 晚
10/10 優異
Louise
2025 年 6 月 21 日
Louise
於 2025 年 6 月住了 1 晚
10/10 優異
Leslie
親子同遊
2025 年 6 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Location and parking are great
Leslie
於 2025 年 6 月住了 1 晚
10/10 優異
Graham
家人同遊
2025 年 6 月 15 日
讚好:整潔度、設施服務和住宿狀況
The hotel in general was very nice. The rooms were comfortable and the staff were more than happy to help.
It was quite hot when we stayed and I thought the room would have had a refrigerator as I had a few items to keep fresh and cool. I spoke to reception about possibly putting some items I needed in a fridge for the morning. The lady just smiled, picked up the phone spoke to a colleague and delivered a mini fridge to the room in 5 mins. Fantastic!
The breakfast was also great!!
Excellent service and choice.
Graham
於 2025 年 6 月住了 2 晚
10/10 優異
Casey
2025 年 6 月 15 日
讚好:整潔度、設施服務和住宿狀況
Perfect location for the price point. Very short walk to all of downtown areas and a quiet street at night. Would definitely stay again!
Casey
於 2025 年 6 月住了 1 晚
10/10 優異
George
2025 年 6 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and breakfast is great
George
於 2025 年 5 月住了 1 晚
10/10 優異
kevin
伴侶同遊
2025 年 6 月 10 日
讚好:整潔度和住宿狀況
Couldnt of asked for a better hotel. The staff were very polite, the hotel was immaculate and the room was spacious and very clean.
kevin
於 2025 年 6 月住了 5 晚
6/10 一般
Christopher (Burlington)
伴侶同遊
2025 年 6 月 5 日
讚好:整潔度
Great location for tourists. Bit dated interior and rooms. We had a king suite. Small, no air con, no fridge, cramped and basic bathroom with limited counter space. Noisy corridor. Breakfast was basic and similar to a budget hotel. This is not good value. For £50 more we could have stayed at the Grand. Staff were really good and the massive tv was fun. If you drive here take advantage of the valet parking. It’s about the same price as parking at the Castle Car park and way more convenient. 6/10 for me.
Christopher
於 2025 年 6 月住了 1 晚
8/10 不錯
Emma
家人同遊
2025 年 6 月 1 日
讚好:整潔度和住宿狀況
Staff were friendly. Room a little noisy and we could hear the guests next door