York York Theatre Royal Hotels

"We did not have time to use the pool or breakfast. The room itself was very dark with the odd spot light, trying to put make up on was very difficult. Bed was nice and big and comfy. The best thing about the hotel is the roof top bar, the views are amazing! "

"Excellent stay. Our 2nd time, will be back again. "

"Stayed in Apartment 4 well furnished to a good std, and very clean and secure. Good area to stay near to main tourist area only 5mins from Shambles etc Plenty of eating choices nearby and bars. One negative issue was the bed which was very uncomfortable and past it's best for sleeping on. I consider bed comfort a high priority as it can impact your stay. Hotel need to look at this. "

"The beds were awful So low very soft Both struggled with this back are sore which really affected on of our day’s. We have stay at the Hampton by Hilton a few times the beds have never been like this"

"Brilliant stay staff great 5 minutes walk to York centre "

"Very clean. The ventilation in yhe room was a little noisy and there was a smell coming from the sink in the bathroom sometimes "

"Third stay here and the room as well as the staff at reception were excellent"

"Not very good, when the bar closed at 11pm the night staff on reception was serving on the bar absolutely clueless, must of had no handover of the bar couldn’t find the sparklers for the beer pumps. Should have 2 people to work on the night shift was running around like a headless chicken. Very poor service would not stay again."

"Nice clean room. Close to all areas for sight seeing and food and drink. Right on the River Ouse . Parking is a little expensive"